AI Design Leader (Director level or above)

I am writing to express my strong interest in the AI Design Leader position at Fin. With extensive experience in product leadership and a deep technical understanding of LLM behaviors, I am excited by the opportunity to shape how AI agents interact with and serve customers at scale. My background in managing design teams within complex technical environments aligns perfectly with your mission to integrate design with engineering and data science.

In my previous roles, I have focused on bridging the gap between model reasoning and user experience, ensuring that AI outputs are not only accurate but also intuitive and helpful. I am particularly drawn to Fin's approach to model behavior and evaluation loops. I am confident that my hands-on experience with LLMs and my strategic approach to design leadership will allow me to make a significant impact on your AI Group and help drive the next generation of customer service agents.