CRM Manager (Fintech / Online Broker)

I am writing to express my interest in the CRM Manager position for your Online Broker project. With over 3 years of experience in CRM marketing and a strong background in the Fintech sector, I have a proven track record of driving FTD conversion and improving retention through data-driven lifecycle campaigns.

I am highly proficient in using customer.io for launching multi-channel campaigns, including Email, Push, and Stories. My technical skills in HTML/CSS template coding and managing deliverability protocols like SPF, DKIM, and DMARC ensure that communications not only look professional but also reach the inbox effectively. Furthermore, my experience with database segmentation and A/B testing allows me to optimize performance continuously.

The opportunity to adapt strategies for the LATAM market particularly excites me, as I thrive in autonomous roles where I can take full ownership of the client lifecycle. I am confident that my B1+ English level and flexible approach to remote work make me an ideal fit for your team.