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Payments Fraud Investigator
Оценка ИИStripe — топовый работодатель в сфере финтеха с сильной инженерной культурой. Позиция предлагает работу над сложными глобальными задачами, хотя требует специфического набора навыков (языки + SQL).
Сложность вакансии
Оценка ИИРоль требует специфического опыта в финтехе (3+ года) и владения SQL. Дополнительную сложность создает требование свободного владения двумя языками (английским и испанским) и готовность к командировкам.
Анализ зарплаты
Оценка ИИЗарплата для подобных ролей в Дублине в технологическом секторе обычно выше среднего по рынку. Stripe известен конкурентными компенсационными пакетами, включающими опционы (RSU), что может значительно увеличивать общий доход.
Сопроводительное письмо
I am writing to express my strong interest in the Payments Fraud Investigator position at Stripe. With over three years of experience in complex investigations and a proven track record of leading risk-related projects, I am eager to contribute to your mission of increasing the GDP of the internet by safeguarding the financial ecosystem. My background in identifying fraud vectors such as card testing and account takeover, combined with my proficiency in SQL, aligns perfectly with the requirements of the Fraud Operations team.
In my previous roles, I have consistently leveraged data to drive strategic improvements and have collaborated across functions to refine operational processes. I am particularly drawn to Stripe’s user-centric yet pragmatic approach to fraud prevention. Being fluent in both English and Spanish, I am well-prepared to communicate complex investigation outcomes to global stakeholders and travel to vendor locations to enhance analyst performance. I am excited about the opportunity to bring my analytical mindset and proactive approach to your team in Dublin.
Составьте идеальное письмо к вакансии с ИИ-агентом
Откликнитесь в stripe уже сейчас
Присоединяйтесь к Stripe, чтобы защищать глобальную финансовую экосистему и бороться с мошенничеством на мировом уровне!
Описание вакансии
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
The mission of Fraud Operations is to act as guardians of the global financial ecosystem by proactively reducing fraud, making it difficult and unprofitable for fraudsters to carry out attacks through Stripe. Fraud Ops is responsible for developing and maintaining scalable processes related to fraud analysis, card testing, account takeover, and financial partner investigation requests. We strive to improve manual fraud decisioning and enhance support experiences for users impacted by fraud decisions, all while enabling healthy growth for the business.
What you’ll do
As a Payments Fraud Investigator, you will play a critical role in safeguarding our financial ecosystem by investigating high-risk accounts and identifying various forms of fraud. You will conduct deep-dive analyses of merchant accounts, lead cross-functional projects, and collaborate with stakeholders to enhance our fraud detection and prevention strategies at scale. Your expertise in fraud patterns and typologies will be essential in developing and enhancing investigative processes and programs.
Responsibilities
- Analyze high risk accounts to identify fraudulent merchants, card testing, account takeovers, and other fraud vectors
- Lead root cause analyses to identify gaps in current systems, policies and strategies, and determine enhancements and process improvements to address emerging fraud risks through collaboration with key stakeholders
- Drive cross-functional projects aimed at refining operational processes and tools, enhancing the detection and management of fraudulent accounts across our global analyst network
- Investigate, mitigate, and remediate urgent fraud incidents, such as card testing and account takeover, and manage user responses to high-urgency distributed fraud attacks
- Communicate regular updates during team and organization-wide business reviews, summarize outcomes of complex investigations for executives, and deliver clear case determinations to users and partner financial institutions
- Travel to vendor locations to conduct analyst training sessions and knowledge-sharing initiatives, while identifying challenges and enhancing analyst performance to improve overall outcomes
Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 3+ years of experience conducting complex investigations
- 1+ years of experience leading risk-related projects and initiatives, collaborating effectively with cross-functional stakeholders
- Demonstrated ability to leverage data to propose solutions for both tactical and strategic challenges
- Proactive approach to challenging the status quo, with a willingness to question existing processes and advocate for improvements.
- User-centric perspective when addressing challenges, balanced with a pragmatic and solutions-oriented mindset
- Excellent written and verbal communication skills in both English and Spanish
- Ability to travel to vendor locations for up to 10% of the year
Preferred qualifications
- Experience in payments, e-commerce, social media, or fintech, mitigating digital/card-not-present fraud
- Experience investigating and mitigating card testing and account takeover attacks
- Experience designing fraud/risk workflows, analyst tooling, and processes/procedural workflows
- Strong proficiency using SQL to analyze data, drive insights, and create dashboards and visualizations
Создайте идеальное резюме с помощью ИИ-агента
Навыки
- Data Analysis
- E-commerce
- English
- Risk Management
- SQL
- Fintech
- Spanish
- Investigation
- Fraud Analysis
Возможные вопросы на собеседовании
Проверка технического навыка, указанного в предпочтительных требованиях, для анализа данных.
Можете ли вы привести пример того, как вы использовали SQL для выявления новой схемы мошенничества или аномалии в данных?
Оценка способности кандидата не только находить проблему, но и системно её решать.
Расскажите о случае, когда вы провели анализ первопричин (root cause analysis) после инцидента. Какие изменения в процессах вы внедрили по итогам?
Проверка опыта работы с конкретными угрозами, упомянутыми в описании (card testing, ATO).
Как бы вы подошли к расследованию внезапного всплеска атак методом перебора карт (card testing) на платформе?
Оценка навыков управления проектами и взаимодействия с другими отделами.
Опишите ваш опыт руководства кросс-функциональным проектом в сфере рисков. С какими трудностями вы столкнулись при взаимодействии со стейкхолдерами?
Проверка коммуникативных навыков и умения объяснять сложные вещи простым языком.
Как вы структурируете отчет о сложном расследовании для руководства (C-level), чтобы они могли быстро принять решение?
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