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Project Support Specialist
Стабильная позиция в крупной международной CRO с возможностью удаленной работы. Четко прописанные обязанности и социально значимая сфера (онкология) делают вакансию привлекательной.
Сложность вакансии
Роль требует высокой организованности и внимания к деталям, но не предполагает глубоких технических навыков. Основная сложность заключается в многозадачности и строгом соблюдении протоколов клинических исследований.
Анализ зарплаты
Зарплата для данной позиции в Тайване сильно зависит от опыта в клинических исследованиях (CRO/Pharma). Предложенный диапазон соответствует рыночным ставкам для специалистов среднего звена в международном секторе.
Сопроводительное письмо
I am writing to express my enthusiastic interest in the Project Support Specialist position at Precision for Medicine. With a strong background in clinical operations support and a keen eye for detail, I am confident in my ability to contribute to the efficient management of your oncology and rare disease studies. My experience in managing the meeting lifecycle, maintaining Trial Master Files, and coordinating with cross-functional teams aligns perfectly with the requirements of this role.
Throughout my career, I have demonstrated proficiency in managing study-specific training, overseeing vendor invoices, and maintaining complex study trackers. I am particularly drawn to Precision for Medicine's integrated approach to clinical trial execution and your commitment to life-changing therapies. I am a proactive team player who excels in fast-paced environments and is dedicated to ensuring project timelines and quality standards are met.
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Описание вакансии
Precision for Medicine is not your typical CRO. At Precision for Medicine we have brought together new technologies, expertise and operational scale to help the life sciences improve the speed, cost and success rate of bringing life-changing therapies to patients. What sets us apart is the way we integrate clinical trial execution with deep scientific knowledge, laboratory expertise and advanced data sciences. We have a strong focus on Oncology and Rare Disease.
We are hiring for Project Support Specialist.
The Project Support Specialist serves as a member of the project team providing cross-functional support with the goal of contributing toward efficient management of the studies to which they are assigned. The PSS is a solid team member who can execute, with some oversight, all core responsibilities consistently across several studies using independent judgment and critical thinking. The PSS effectively collaborates with their cross-functional team members and will take on new or expanded responsibilities when appropriate and with proper training. The PSS II prioritizes their work and collaborates with the project team to ensure a consistent understanding of the timing for completion of work products.
Essential functions of the job include but are not limited to:
- Manages the meeting lifecycle including scheduling internal and external meetings, preparing, and circulating agendas, taking meeting minutes, circulating, and updating meeting minutes based on team member input, and filing meeting agendas and minutes in the Trial Master File.
- Assists with creation and maintenance of the project timeline in MS Project or similar system. Collects updates from team members, captures and documents these updates, and ensures updates are communicated to the cross-functional study team.
- Performs an array of activities and tasks in clinical systems applicable to their role and project scope.
- Manages study-specific training lifecycle by collecting, tracking, and loading training materials, assigning team members to appropriate training, and documenting completion of study-specific training in appropriate systems. Manages the maintenance of training records and files records in the Trial Master File.
- Identifies gaps in training by reviewing team member training compliance on a defined periodic basis and engages appropriate team members to ensure training completeness. Escalates to the Project Manager as needed.
- Establishes a study-level Share Point site or similar shared working space and ensures appropriate access to study team, sponsors, and others as appropriate.
- Creates project-specific email boxes and maintains appropriate access to study team members.
- Manages user access to study systems by submitting user requests to the Helpdesk or similar, by reviewing team member access on a defined periodic basis, and documenting access reviews. Ensure rapid removal of system access for team members no longer affiliated with the study.
- Orders study supplies and addresses queries on study supplies.
- Prepares study binder materials and works with vendor to ensure proper binder creation and shipping to study sites. Works with vendor to obtain project-related cost estimates. Ensures vendor quotes align with invoices for completed binders and consults directly with Project Manager to approve vendor payments.
- Maintains various study trackers as needed and directed by the Project Manager, Clinical Trial Manager, or other project leader.
- Manages the addition and removal of project team members in the finance system, including assignment of team members to specific tasks for time tracking.
- Reviews and approves weekly time reporting by team members. Identifies and escalates time reporting concerns to the Project Manager.
- With oversight by the Safety Lead, supports the distribution and tracking of IND Safety Reports/SUSARS/CIOMS according to the procedures defined by the study team in the project plan, as applicable.
- Manages the translation of site level documents, as applicable, per local and regional standards through document collection, tracking, vendor collaboration, engagement of stakeholders to evaluate translation completeness and vendor payments.
- Supports the management of project-specific vendors by assisting with development of the Vendor Management Plan, providing vendors with project trainings and access to systems, tracking vendor issues and overseeing vendor invoicing and payments.
- Manages the preparation, distribution, and the reconciliation of study material during applicable phases of the study (Operations Manual, ISF, patient cards, etc.) as applicable.
- Supports the Project Manager with the production of various study plans, reports and updates (e.g., PM plan, country/site initiation, activation, recruitment) including preparing initial drafts, managing the collection of team member input, and finalizing content.
- Collects data and maintains monthly Key Performance Indicators (KPIs) and project health data. Circulates data to the Project Manager and internal team members as appropriate.
- Collects functional team input for the quarterly inspection readiness review.
- May support team leaders with the production of various study reports and updates (e.g., country/site initiation, activation, recruitment).
- Supports the Project Manager in the creation and maintenance of the Sponsor-facing study story board.
- Supports the Project Manager in tracking out of scope work. Prepares, with guidance, materials required for the submission of change orders.
- Performs other duties as assigned by the Project Manager.
Qualifications:
Minimum Required:
- 4-year college degree or international equivalent; or equivalent experience ideally in a business, scientific or healthcare discipline
- Minimum 2 years relevant experience or demonstrated competencies in the key requirements of the role.
Other Required:
- Fluency in the Microsoft Office package of programs (Outlook, Word, Excel, and PowerPoint).
- Customer service demeanor; demonstrate flexibility, teamwork, and a keen attention to detail.
- Ability to communicate both verbally and in writing at the English proficiently.
We invite you to learn more about our growing organization serving our clients that are researching ground breaking cancer therapies. We strive to ensure employees feel appreciated for the contributions they make every single day. You will provide input and have your ideas valued and nurtured, impacting positive change for the company.
Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice.
Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at QuestionForHR@precisionmedicinegrp.com.
It has come to our attention that some individuals or organizations are reaching out to job seekers and posing as potential employers presenting enticing employment offers. We want to emphasize that these offers are not associated with our company and may be fraudulent in nature. Please note that our organization will not extend a job offer without prior communication with our recruiting team, hiring managers and a formal interview process.
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Навыки
- Data Management
- Vendor Management
- Microsoft Office
- Clinical Trials
- Microsoft Project
- SharePoint
- Oncology
- Project Support
- Trial Master File
Возможные вопросы на собеседовании
Проверка навыков администрирования и понимания структуры клинических исследований.
Опишите ваш опыт работы с Trial Master File (TMF). Какие основные сложности возникали при ведении документации?
Оценка способности работать с внешними контрагентами и контролировать бюджет.
Как вы подходите к управлению вендорами и сверке счетов с фактически выполненными работами?
Проверка навыков приоритизации в условиях многозадачности.
Как вы распределяете задачи, если вам нужно одновременно подготовить протокол встречи, обновить график проекта и проверить записи об обучении персонала?
Оценка навыков работы в специализированном ПО.
Каков ваш уровень владения MS Project и SharePoint для совместной работы над проектами?
Проверка коммуникативных навыков и умения решать конфликты.
Приведите пример ситуации, когда вам пришлось эскалировать проблему менеджеру проекта. Как вы определили, что это необходимо?
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