Senior IT Admin

Описание вакансии

#vacancy#cyprus#limassol#office#fulltime#eng

🔥 Job Opportunity: Senio IT Admin 🔥

Location: 🇨🇾 Cyprus, Limassol

Company: Mayflower

🚀 Mayflower is a profitable, fast-growing tech company with 10+ years of experience. We build and run large-scale products used by millions of users daily across the globe.

We are currently looking for a Senior IT Administrator to join our team in Limassol, Cyprus.

💼 KEY RESPONSIBILITIES

Service Delivery:

• Lead high-level incident resolution & service optimization

• Handle escalated tickets from L1/L2 support teams

• Conduct root cause analysis & implement proactive monitoring

• Ensure SLA compliance across all IT services

• Collaborate with users, vendors, and stakeholders

• Mentor junior team members and drive service improvements

Infrastructure:

• Manage physical/virtual servers, cloud environments, networking (switches, firewalls, VPNs), and virtualization platforms

• Perform capacity planning, performance tuning, security hardening, and DR testing

• Deploy automation tools (e.g., Terraform) to ensure high availability and scalability

Backup & Recovery:

• Maintain enterprise backup strategies (encryption, offsite replication)

• Coordinate failover procedures and conduct restore drills

• Monitor RTO/RPO, retention policies, and backup success rates

🎯 REQUIREMENTS

5+ years of IT administration experience

Advanced English (written & spoken)

Strong understanding of IT infrastructure as a service for internal users

System administration + network engineering background

Experience with VPNs, SaaS systems, and user access lifecycles

Proven experience in end-user support (on-site & remote)

Procurement and vendor management experience

Nice to have:

SaaS management optimization tools

Network monitoring/alerting systems

Experience with network integrators or communication providers

Cisco routers/switches/firewalls/APs/controllers (CCNA+ is a plus)

AMF Pro (Apple ecosystem)

Intune (Windows ecosystem)

Video conferencing solutions (Polycom, Logitech)

🏝️ WHAT WE OFFER

📍 EU-based employment contract + 3-year Cyprus work visa (full family support)

🛂 Opportunity to obtain an EU passport after 4 years of residency

✈️ Full relocation package (flights + 1 month of company-covered accommodation for you and your family)

📈 Transparent performance reviews twice a year + bonuses + salary adjustments

🩺 Private medical insurance for you and your family

📱 Corporate mobile plan (unlimited in Cyprus + roaming)

🧠 Psychological support (50% coverage)

🎓 50% coverage of school/kindergarten fees for your children

🏋️ Fully covered sports benefits + in-house e-scooters & bike rentals

📚 Professional growth: language courses, conferences, training, coaching

👏 Peer recognition program

🏢 Modern office in Limassol city center — fully equipped for deep work and collaboration

🍽️ Free breakfasts & lunches + in-house coffee bar with healthy snacks

🌍 Strong engineering culture: international teams, team buildings, hackathons, and corporate events

📩 Ready to take the next step?

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