Site Reliability Engineer — Telemetry

Описание вакансии

Site Reliability Engineer — Telemetry

Company: Payward (Kraken)

Payward, the parent company of Kraken, builds modern, globally accessible financial infrastructure to advance an open financial system. Kraken is a long-standing crypto platform trusted by over 10 million individuals and institutions, offering spot trading, margin, futures, staking, and OTC services.

Responsibilities:

• Operate and improve the shared telemetry platform for metrics, logs, traces, alerting, dashboards, and profiling.
• Maintain metrics collection, long-term storage, querying, dashboards, and alerting using Prometheus-compatible systems and VictoriaMetrics/Grafana.
• Operate log pipelines (Vector, Splunk, Loki) and distributed tracing/profiling (Grafana Alloy, Tempo, OpenTelemetry, Pyroscope).
• Deploy and manage telemetry services with Terraform, Terragrunt, and container orchestration across environments.
• Troubleshoot missing data, slow queries, broken alerts, pipeline backpressure, and capacity issues.
• Build reusable configuration and automation for dashboards, alerts, and telemetry integrations.
• Participate in incident response and on-call, write runbooks, and iterate on platform reliability.

Requirements:

• 3+ years as an SRE, Platform/Infrastructure Engineer, Observability Engineer, or similar.
• Experience managing production systems that collect, process, store, and serve telemetry (metrics, logs, traces, profiles).
• Experience with Prometheus or a Prometheus-compatible monitoring stack (collection, querying, alerting).
• Experience troubleshooting distributed production systems (availability, latency, data flow, capacity).
• Experience with Infrastructure as Code (Terraform) and CI/CD.
• Experience operating containerised workloads with Nomad, Kubernetes, or similar.
• Solid scripting/programming skills and comfort using AI tools/agents to accelerate delivery.

Nice to have:

• Experience with VictoriaMetrics, Grafana, Tempo, Loki, Vector, Splunk, Alertmanager, or OpenTelemetry.
• PromQL or LogQL, dashboards/alerts as code, and maintaining operators/CRDs in Kubernetes.
• Experience with Consul, Vault, AWS, on-prem/datacentre infrastructure, or high-volume logging/streaming pipelines.
• Background in regulated/financial services environments (change management, audit trails).

Stack:

Prometheus, VictoriaMetrics, Grafana, Grafana Alloy, Tempo, Loki, Vector, Splunk, OpenTelemetry, Pyroscope, Terraform, Terragrunt, Nomad, Kubernetes, PromQL, LogQL, Consul, Vault, AWS

Benefits:

• Compensation: $120k - $131k (estimated)

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