AV & Enterprise Collaboration Specialist

Описание вакансии

Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology and data driven group implementing a scientific approach to investing. Combining data, research, technology, and trading expertise has shaped our collaborative mindset, which enables us to solve the most complex challenges. QRT’s culture of innovation continuously drives our ambition to deliver high quality returns for our investors.

Your future role within QRT:

As an AV & Enterprise Collaboration Specialist, you will be the primary owner of QRT’s Asia based AV and collaboration environment delivering reliable and innovative conferencing solutions across meeting spaces. Your expertise in Cisco AV engineering and support will be key in ensuring seamless hybrid collaboration worldwide. providing secure and consistent end-user experiences across the business.

AV Engineering & Collaboration Solutions

• Design, deploy, and provide 3rd-line escalation support for Cisco AV solutions, including Pro Board, Room Kit, Room Bar, and Desk Pro systems.
• Install and integrate Cisco Systems with Microsoft Teams Rooms (MTR) and Microsoft 365 environments.
• Integrate third-party AV hardware solutions (e.g., Shure, Crestron, Logitech, Poly, Yealink, Taurus).
• Support and optimise Surface Hub and Windows-based MTR systems, including remediation of Microsoft Teams and Windows-related issues.
• Provide engineering oversight for digital signage and interactive kiosk solutions.
• Support signage platforms such as NowSignage and manage display technologies from vendors including Samsung and LG.
• Configure and support wireless microphone systems and professional audio solutions.
• Maintain understanding of audio systems including streaming technologies (e.g., Sonos where applicable).

Microsoft & Endpoint Management

• Administer Microsoft 365 and Microsoft Teams (chat, meetings, calling) within Microsoft portals.
• Manage Microsoft Intune and Entra ID for device configuration, compliance, identity, and software deployment.
• Configure and support Windows 10/11 environments, ensuring performance, stability, and security.
• Apply End User Computing (EUC) principles to troubleshoot user, peripheral, and collaboration device connectivity issues.

Operations & Support

• Act as the primary escalation point for AV-related issues from frontline support teams.
• Troubleshoot call quality, networking, application, and peripheral issues in high-pressure meeting room environments.
• Oversee AV and collaboration hardware lifecycle management from deployment through decommissioning.
• Collaborate with global technology teams, including the Windows Team Lead, to align and standardise AV solutions across QRT.
• Partner with external vendors on AV procurement, deployment, and lifecycle management.
• Evaluate and implement emerging AV and collaboration technologies to enhance productivity and user experience.

QRT is an equal opportunity employer. We welcome diversity as essential to our success. QRT empowers employees to work openly and respectfully to achieve collective success. In addition to professional achievement, we are offering initiatives and programs to enable employees achieve a healthy work-life balance.