Configuration Specialist

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ABOUT LVT

LVT is redefining how businesses operate in the physical world, moving beyond traditional security solutions to deliver AI-driven, actionable intelligence that makes sites smarter, safer, and more secure. Since pioneering our first mobile, solar-powered units, our commitment to scrappy, hands-on innovation has made us an established leader and one of the fastest-growing companies in intelligent site technology. We are building the next generation of solutions—from our physical units in the field to a powerful Agentic AI platform—that allows our customers to gain unprecedented visibility and control over safety, compliance, and operations. This is your chance to join a cutting-edge team that isn't just watching the world change, but actively building the technology that is changing it.

We’re a team that’s focused on growth and innovation, and we’re proud that our crew, products, and leadership are being recognized for it.

• A Top-Tier Growth Company: Named one of the Financial Times’ Fastest Growing Companies 2025 and #10 on the Inc. 5000 Rocky Mountain Regional list for 2025.
• Innovative Leadership: Our CEO, Ryan Porter, was named an EY Entrepreneur of the Year 2025, and our CTO, Steve Lindsey, was inducted into the Silicon Slopes CTO Hall of Fame in 2024.
• Product & Software Excellence: We were named one of The Software Report’s Top 100 Software Companies of 2023 and are a winner of the Security Today Govies Award for 2025.

ABOUT THIS ROLE

We seek an organized and detail-oriented Configuration Specialist to join our team. You will work from our HQ and play a critical role in the execution of the initial setup of units while providing knowledgeable suggestions to achieve an efficient setup.  The successful candidate will work cross-functionally to ensure new units efficient and accurate activation.

*The schedule for this role would be 11:00 am-7:00 pm Tues-Fri and 8:00 am-5:00 pm Saturday*

\This particular position also requires registering with the state of Utah as an Alarm Agent. This process includes a federal background check/fingerprinting and an application. This is separate from the background check you would complete for general employment eligibility at LVT.*

RESPONSIBILITIES

• Offer expert recommendations for suitable system configurations resulting in maximum efficiency for the customer

• Complete the activation checklist for each new security unit to validate proper hardware setup and placement.
• Assign and log new units in the Video Management System (VMS) for accurate tracking and monitoring.
• Collaborate cross-functionally with other teams to escalate and resolve complex issues that require specialized attention.
• Clear analytics and settings in hardware to ensure a fresh start for each unit.
• Validate and configure presets, including camera angles, views, and other predefined settings.
• Verify and set accurate dates and times on each unit to ensure synchronization.
• Configure cameras remotely to achieve optimal image quality, focus, coverage, and analytics.
• Maintain thorough and accurate records of each configuration, including completion forms and documentation.
• Collaborate with cross-functional teams, including project managers, technicians, and support staff, to ensure successful activations.

QUALIFICATIONS

• Strong troubleshooting skills and ability to identify and resolve technical issues.
• Strong problem-solving and critical-thinking skills.
• Strong technical aptitude and proficiency in working with hardware components and software applications.
• Attention to detail.
• Ability to type 50+ WPM
• Excellent organizational skills to manage multiple configurations simultaneously.
• Solid understanding of video analytics and surveillance.
• Familiarity with Video Management Systems (VMS) and other relevant software applications is a plus.
• Effective communication skills, both verbal and written, to collaborate with team members and project managers.
• Ability to work independently and take ownership of assigned tasks.
• Flexibility to adapt to changing priorities and deadlines.
• High school diploma or equivalent; additional technical certifications or training is a plus.
• Experience in the configuration of security and surveillance systems is a plus.

BENEFITS

We believe you do your best work when your whole life is supported. We invest in our crew’s health, families, and financial futures with a benefits package designed to support you inside and outside the office.

*LVT IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. All candidates must pass a drug screening and background check upon employment. Some roles may also require passing a federal background check and fingerprinting. Must be authorized to work in the U.S. If reasonable accommodation is needed to participate in the job application or interview process, and/or to perform essential job functions, please reach out to your recruiter.*