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Developer Education Lead
Исключительная возможность работать в Mistral AI — лидере европейского рынка ИИ. Вакансия предлагает конкурентную зарплату, опционы и участие в формировании стандартов индустрии, хотя требует работы в офисе 3 дня в неделю.
Сложность вакансии
Высокая сложность обусловлена требованием к опыту (7+ лет), необходимостью глубокого понимания AI/ML и лидерскими навыками для управления командой в быстрорастущем стартапе. Работа предполагает не только написание текстов, но и стратегическое планирование на уровне всей компании.
Анализ зарплаты
Предлагаемая позиция Lead уровня в Париже в сфере AI обычно оплачивается выше среднего по рынку. Учитывая статус Mistral как 'единорога', можно ожидать зарплату в верхнем диапазоне рынка плюс значительный пакет акций (equity).
Сопроводительное письмо
I am writing to express my strong interest in the Developer Education Lead position at Mistral AI. With over 7 years of experience in technical writing and a proven track record of leading documentation teams in the SaaS and AI sectors, I am eager to bring my expertise in "docs-as-code" and strategic content development to your pioneering team. I have successfully built documentation frameworks from the ground up, ensuring they scale alongside rapid product growth while maintaining high technical accuracy.
At my previous roles, I focused on bridging the gap between complex engineering outputs and developer needs, much like the mission you've outlined for Mistral's open-source and enterprise solutions. I am particularly excited about the opportunity to define the documentation vision for your cutting-edge LLMs and to work alongside the VP of Engineering to ensure that technical excellence is reflected in every guide and API reference. My experience with Docusaurus, Git-based workflows, and AI-driven content optimization aligns perfectly with your requirements for modernizing and scaling developer education.
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Описание вакансии
About Mistral
At Mistral AI, we believe in the power of AI to simplify tasks, save time, and enhance learning and creativity. Our technology is designed to integrate seamlessly into daily working life.
We democratize AI through high-performance, optimized, open-source and cutting-edge models, products and solutions. Our comprehensive AI platform is designed to meet enterprise needs, whether on-premises or in cloud environments. Our offerings include le Chat, the AI assistant for life and work.
We are a dynamic, collaborative team passionate about AI and its potential to transform society.
Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between France, USA, UK, Germany and Singapore. We are creative, low-ego and team-spirited.
Join us to be part of a pioneering company shaping the future of AI. Together, we can make a meaningful impact. See more about our culture on https://mistral.ai/careers.
Role Summary
As our Developer Education Lead, you will define the strategic vision for all technical documentation at Mistral AI. Your responsibilities include:
- Structuring and standardizing technical content to ensure quality, consistency, and alignment with the needs of users, developers, and partners.
- Building and leading a team of technical writers, collaborating closely with Product, Engineering, and Support teams.
- Driving editorial and technical excellence, while optimizing tools and processes for scalable, high-impact documentation.
- Reporting directly to the VP of Engineering, ensuring documentation aligns with technical and product priorities.
What you will do
Strategic Leadership
- Define and execute a comprehensive documentation strategy aligned with product roadmaps and business objectives.
- Develop a forward-looking vision for documentation, anticipating the needs of diverse audiences, including developers, enterprises, and researchers.
- Advocate for users in product and technical discussions.
Team Management
- Recruit, mentor, and develop a team of technical writers.
- Prioritize documentation projects based on business impact and user feedback.
Cross-Functional Collaboration
- Work closely with Product, Engineering, and Support to ensure documentation supports product development, onboarding, and customer success.
- Partner with Engineering to adopt a "docs-as-code" approach, embedding documentation early in the development lifecycle.
- Participate in technical reviews to maintain accuracy and relevance.
Standardization & Innovation
- Create and enforce guidelines for tone, structure, and accessibility across all documentation (APIs, SDKs, tutorials, release notes, FAQs, etc.).
- Streamline content creation, updates, and localization using modern tools (Markdown, Git, headless CMS, generative AI).
- Identify documentation gaps and propose innovative solutions, such as interactive guides or chatbot integration.
Quality & Impact
- Deliver clear, precise, and adaptable content for technical and non-technical audiences.
- Track and analyze documentation effectiveness through metrics, user feedback, and support ticket resolution rates.
- Promote best practices and provide training across the organization.
Continuous Improvement
- Stay updated on trends in technical documentation, including AI, localization, and UX writing.
- Benchmark against industry standards and implement improvements, such as dynamic content personalization.
About you
Experience
- 7+ years in technical writing /developer education, with 3+ years leading teams or defining documentation strategies (AI, SaaS, or complex software preferred).
- Proven ability to develop and implement scalable documentation strategies.
- Experience with AI/ML concepts is a strong plus.
Technical Skills
- Proficiency in Markdown, Git, and technical CMS (e.g., Docusaurus, Sphinx).
- Familiarity with collaboration tools (Notion, Confluence) and analytics platforms (Google Analytics, Hotjar).
- Fluent English (primary working language); French is a bonus.
Soft Skills
- Strong leadership to inspire teams and align stakeholders.
- Ability to simplify complex concepts for diverse audiences.
- Self-motivated, detail-oriented, and thrives in fast-paced environments.
- Collaborative mindset, comfortable working with both technical and non-technical teams.
Preferred Qualifications
- Experience in a scale-up or open-source environment.
- Knowledge of GDPR and European doc
Location & Remote
This role is based in one of our European offices (Paris, France and London, UK). We will only consider candidates who either reside or are open to relocating there. We strongly believe in the value of in-person collaboration and we encourage going to the office as much as we can (at least 3 days per week) to create bonds and smooth communication. Our remote policy aims to provide flexibility, improve work-life balance and increase productivity.
What we offer
💰 Competitive salary and equity (stock-options)
🧑⚕️ Health insurance
🚴 Transportation allowance
🥎 Sport allowance
🥕 Meal vouchers
💰 Private pension plan
🍼 Generous parental leave policy
🌎 Visa sponsorship
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Навыки
- Google Analytics
- Git
- SaaS
- Confluence
- Generative AI
- Technical Writing
- Notion
- Markdown
- Hotjar
- Docusaurus
- Sphinx
- Developer Education
Возможные вопросы на собеседовании
Проверка способности кандидата выстраивать процессы с нуля в условиях быстрого роста.
Как бы вы приоритизировали создание документации для нового LLM-продукта при ограниченных ресурсах и сжатых сроках?
Оценка технической грамотности и опыта работы с современными инструментами.
Опишите ваш опыт внедрения подхода 'docs-as-code'. С какими основными трудностями вы сталкивались при интеграции документации в CI/CD циклы?
Проверка лидерских качеств и умения нанимать таланты.
Какими критериями вы руководствуетесь при найме технических писателей для работы со сложными ИИ-продуктами?
Оценка умения работать с метриками и обратной связью.
Как вы измеряете эффективность документации и её влияние на снижение нагрузки на службу поддержки?
Проверка навыков взаимодействия с инженерами.
Как вы мотивируете разработчиков участвовать в процессе написания или рецензирования документации?
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