Director, Growth Marketing Operations

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About Zscaler

Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability.

We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.

We are looking for a Director, Growth Marketing Operations to join our Marketing team. This is a hybrid role based in our San Jose office, reporting to the VP of Digital Marketing. You will lead the global strategy and execution of our growth marketing operations, overseeing a high-performing team to operationalize, execute, and measure impactful campaigns that drive business demand at scale.

What you’ll do (Role Expectations)

• Operations & Process Ownership: Lead and accelerate Growth Marketing Operations, including designing and optimizing the campaign intake, planning, execution, and measurement processes.
• Cross-Functional Collaboration: Partner with global stakeholders (web, campaigns, product, field marketing) to ensure alignment and optimal business outcomes.
• Program Management: Own the strategy and execution of scaled programs such as webinars, customer workshops, and email marketing.
• Reporting & ROI: Work with Marketing Operations (MOps) to provide leadership reports (QBRs, scorecards), translate campaign performance into business impact, and track end-to-end ROI from lead creation to pipeline.
• Team Leadership: Lead and mentor a regional team of growth marketing operations experts, focusing on their career development and challenges.

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it and see ambiguity as the raw material to build something meaningful.
• You operate with urgency. You understand that in a high-growth environment, speed and quality are not mutually exclusive and maintain a relentless focus on execution.
• You are driven by innovation. You have a deep curiosity for how things work and are energized by solving complex technical challenges to accelerate transformation.
• You are resilient and adaptable. You view change as an opportunity and maintain composure and focus in high-pressure situations with a steady, positive hand.
• You lead with integrity. You do the right thing, even when it’s hard, and hold yourself and others to a high standard of accountability and transparent action.

What We’re Looking for (Minimum Qualifications)

• 10+ years of experience in B2B technology marketing with at least 7 years in senior leadership roles implementing growth marketing strategies
• Proven track record in operational workflows, reporting, and senior stakeholder management
• Deep expertise in marketing automation, database health,  and analytics.
• Hands-on knowledge of marketing automation tools such as Marketo and CRM platforms like Salesforce
• Bachelor’s degree in Business, Marketing, or a related field

What Will Make You Stand Out (Preferred Qualifications)

• Proficiency in intent platforms such as 6Sense and project management tools like Asana
• Experience using data visualization tools like Tableau to translate campaign performance into actionable business impact
• Demonstrated success in leading large-scale digital transformation initiatives within a global marketing organization

#LI-Hybrid  #LI-DS9

Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.

The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.

Base Pay Range

$168,000—$240,000 USD

At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks, and more!

Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here.

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegallink.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.