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Director, Social
Отличная позиция уровня Director в быстрорастущем HealthTech стартапе с сильной миссией. Роль предлагает высокую степень автономии, возможность влиять на стратегию бренда и работать в гибридном или удаленном формате.
Сложность вакансии
Роль требует сочетания высокого уровня креативности и глубокой аналитики. Кандидат должен иметь опыт управления командами и бюджетами в быстрорастущих стартапах, а также портфолио, подтверждающее успех в создании вирального и качественного контента.
Анализ зарплаты
Указанная роль директора в Bay Area обычно оплачивается выше среднего по рынку США из-за специфики сектора здравоохранения и высокой стоимости жизни в регионе. Предлагаемый диапазон соответствует стандартам для Series D стартапов.
Сопроводительное письмо
I am writing to express my strong interest in the Director of Social position at Midi Health. With over 7 years of experience in building high-impact social media strategies for mission-driven brands, I have a proven track record of transforming social channels into powerful engines for community growth and brand authority. I am particularly drawn to Midi’s commitment to evidence-based education in women’s midlife health, a category that demands both high trust and innovative, platform-native storytelling.
In my previous roles, I have successfully led cross-functional teams to execute social-first content that balances creative ambition with rigorous data analysis. I excel at operationalizing production workflows and staying ahead of platform trends to ensure brand relevance. I am excited by the opportunity to mentor your social team and collaborate with the content and growth departments to elevate Midi Health’s presence across Instagram, TikTok, and beyond, ultimately driving meaningful business outcomes and improving lives.
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Описание вакансии
Location: Bay Area (Hybrid) or Fully Remote
Reports to: Director, Content
Leads: Social Team
Hi 👋 I’m Jihan, Director of Content at Midi.
We’re building the most trusted, evidence-based education platform in women’s midlife health—and social is one of our most powerful growth and cultural channels.
This isn’ta “post and report” social role. This is about turning Midi into the most trusted, talked-about, and shared voice in midlife health by creating platform-native content that reaches millions, earns engagement, drives brand relevance, and supports real business outcomes.
We’re looking for a Director of Social to define the vision, build the system, and lead the creative and strategic execution across every platform. If you’re equal parts creative director, strategist, data-driven operator, and team builder who is chronically online, let’s talk.
About Midi Health:
Midi Health is the fastest-growing virtual clinic focused exclusively on women’s midlife health. We deliver insurance-covered care for women navigating perimenopause, menopause, and other hormone-related health challenges. Our care model combines clinical expertise with technology to improve access, outcomes, and quality of life for millions of women.
We’ve raised backing from top-tier investors and are scaling rapidly, now caring for hundreds of thousands of patients across the U.S. If you’re energized by building in a fast-growth, mission-driven environment, we’d love to meet you!
About the Role:
We're looking for a strategic and creative leader to serve as our Director of Social Media. In this role, you'll define and execute our social media vision, building a dynamic content ecosystem that drives brand awareness and increases reach, deepens community connection while leading cultural conversations, and, of course, supports business growth. You'll lead our social presence across all platforms, establishing creative standards while staying ahead of cultural moments and platform evolution.
What you'll do:
Refine our strategy and vision: Develop and lead our social media strategy across all platforms (Instagram, Facebook, TikTok, LinkedIn, Threads, YouTube), defining our content approach, community guidelines, and success metrics while staying ahead of trends and platform updates. You’ll be responsible for defining our long-term content strategy, establishing creative standards and editorial direction, and ensuring all social content aligns with brand priorities while maintaining platform-native execution.
Operationalize our processes: Establish social-first production strategy and resourcing; create content guidelines that maintain consistency while allowing platform-specific adaptation; lead creative collaboration with external partners, agencies, and creators, when necessary.
Level up our content execution: Own and manage the integrated social calendar, overseeing content creation across all platforms while building scalable workflows for rapid deployment in collaboration with our senior social media manager.
Own the numbers: Utilize analytics to track KPIs and optimize content performance; lead test-and-learn experiments across platforms and formats; develop measurement frameworks that demonstrate social's impact on brand health and business objectives/
Collaborate cross-functionally: Partner with creative, lifecycle, community, growth, editorial, and influencer teams to align messaging and campaigns across all customer touchpoints. Provide strategic guidance that positions social insights at the center of campaign development.
Lean into social listening: Identify opportunities to lead cultural conversations and shape the narrative around women’s midlife health; partner with PR and our community teams to amplify brand moments and manage reactive situations.
Lead your team: Mentor and manage a high-performing social media manager; establish clear roles and growth paths; foster a culture of creativity, experimentation, and continuous learning.
What you’ll need to succeed:
- 7+ years of social media experience at a major brand, agency, or high-growth organization with a proven track record of building and scaling social communities, driving engagement, and delivering measurable business impact
- Portfolio showcasing social-first work that demonstrates clear conceptual thinking, platform-native execution, strong visual storytelling, and documented results in reach, engagement, and brand growth
- Ability to operate at both high-level strategy and hands-on production; experience leading video and content productions from concepting through distribution with extreme attention to detail and quality
- Deep understanding of social media analytics, measurement frameworks, and platform tools; stays current on algorithm changes, emerging features, and cultural trends across all major platforms
- Strong writer with exceptional communication and collaboration skills; proven capacity to build cross-functional relationships, influence stakeholders, and work effectively across brand, creative, product, and marketing teams
- Experience managing and mentoring social media teams; strong project management skills with ability to multitask, prioritize competing deadlines, and maintain quality; self-starter who works autonomously while fostering collaboration
- Results-driven mindset that balances creative ambition with strategic thinking; ability to quickly learn new systems and adapt to evolving platforms, tools, and business needs
Bonus Points:
- Experience in health, wellness, or another high-trust category
- Creator/influencer ecosystem experience
- Startup or high-growth environment
The Salary range for this role will depend on experience and location.
While you’re waiting for us to review your portfolio, here’s some fun content to check out 🎥
- Midi Health: Patient Journey
- Mid Health Patient Testimonial (ad)
- Midi Health Patient: Toi-yan
- Midi Health Patient Testimonial: Dee
- Midi Health Clinician Testimonial: Emy
- Midi Health Clinician Testimonial: Amanda
- https://www.joinmidi.com/press-release/series-d-announcement
At this time, Midi is unable to provide visa sponsorship. All Candidates must be authorized to work in the United States without current or future sponsorship needs.
Please note that all official communication from Midi Health will come from an @joinmidi.com email address. We will never ask for payment of any kind during the application or hiring process. If you receive any suspicious communication claiming to be from Midi Health, please report it immediately by emailing us at careers@joinmidi.com.
Midi Health is an Equal Opportunity Employer. We are committed to pay equity and ensure that all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Our compensation philosophy is based on fair, objective criteria and the impact of the role, regardless of an applicant’s salary history.
Please find our CCPA Privacy Notice for California Candidates here.
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Навыки
- Social Media Strategy
- Content Strategy
- Social Media Analytics
- Creative Direction
- Team Leadership
- Project Management
- Video Production
- TikTok
- YouTube
- Brand Marketing
Возможные вопросы на собеседовании
Проверка способности адаптировать контент под специфику разных площадок.
Как бы вы адаптировали одну и ту же образовательную тему о менопаузе для TikTok и LinkedIn, чтобы максимизировать вовлеченность на каждой платформе?
Оценка умения работать с данными и доказывать ценность SMM для бизнеса.
Какие KPI вы считаете наиболее важными для Midi Health и как вы планируете связывать охваты в соцсетях с реальными бизнес-результатами (записями к врачу)?
Важно понять, как кандидат справляется с деликатными темами в сфере здоровья.
Опишите ваш опыт работы с контентом в 'high-trust' категориях. Как вы балансируете между трендовым форматом и медицинской точностью?
Оценка лидерских качеств и умения выстраивать процессы.
Как вы организуете процесс производства контента, чтобы команда могла быстро реагировать на культурные тренды, не теряя в качестве?
Проверка навыков антикризисного менеджмента.
Расскажите о случае, когда социальные сети бренда столкнулись с негативом. Какова была ваша стратегия реагирования и каковы результаты?
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