Facility Engineering Technician II

Описание вакансии

LightEdge Solutions is developing the IT solutions that will propel businesses forward over the next 10 years. Using a combination of shared and private/dedicated platforms, LightEdge has been successful in offering businesses alternatives that streamline operations, improve reliability and reduce costs.

If you are passionate about creating real solutions that help businesses with cutting-edge technology, want to be challenged to think out of the box and be in a position where you can impact change on a daily basis, then LightEdge can offer you a dynamic corporate environment built on teamwork and personal responsibility.

The Facility Engineering Technician II is responsible for independently maintaining and troubleshooting critical data center infrastructure. This role ensures high availability and operational efficiency by executing maintenance, supporting installations, and resolving issues across electrical, mechanical, and cooling systems. The Technician II works with minimal supervision and contributes to continuous improvement initiatives.

Responsibilities

• Operate, monitor, and maintain critical infrastructure systems (UPS, generators, ATS, HVAC, cooling systems)
• Perform advanced troubleshooting and root cause analysis of facility issues
• Execute and document preventative and corrective maintenance activities
• Support and coordinate vendor work, including maintenance and repairs
• Assist with planning and implementation of infrastructure upgrades and expansions
• Support installation of racks, cabling, and customer equipment
• Ensure compliance with operational standards, SLAs, and uptime requirements
• Update and maintain documentation, procedures, and asset records
• Participate in incident response and after-action reviews
• Provide guidance and support to Technician I team members

Education And Experience

• Associate or bachelor’s degree in facilities engineering, mechanical, electrical, or related field preferred
• 2–5 years of experience in data center, critical facilities, or similar environment
• Hands-on experience with electrical distribution and cooling systems

Skills and Qualifications

• Strong troubleshooting and diagnostic skills
• Working knowledge of building management systems (BMS) such as Niagara
• Familiarity with ticketing and asset management systems (e.g., ServiceNow)
• Ability to work independently and prioritize tasks effectively

With over 20 years in business, LightEdge offers a full stack of best-in-class IT services delivering flexibility, security, and control. Our solutions include premier colocation across seven purpose-built data centers spanning Des Moines, IA, Kansas City, MO, Omaha, NE, Austin, TX, and Raleigh, NC, industry-leading private Infrastructure as a Service (IaaS) and cloud platforms, and the top global security and compliance measures. Our owned and operated facilities, integrated DR solutions, and premium compliant cloud choices make up a true Hybrid Cloud Solution Center. LightEdge annually undergoes third-party audits for ISO 20000-1, ISO 27001, HIPAA, PCI-DSS 3.2, and SSAE 18 SOC 1 Type II, SOC 2 Type II and SOC 3.