Fraud Prevention Analyst II

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Why should you join dLocal?

dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make inroads into the world’s fastest-growing, emerging markets.

By joining us you will be a part of an amazing global team that makes it all happen. Being a part of dLocal means working with 1000+ teammates from 30+ different nationalities and developing an international career that impacts millions of people’s daily lives. We are builders, we never run from a challenge, we are customer-centric, and if this sounds like you, we know you will thrive in our team.

What's the opportunity?

As part of the Fraud Prevention Team, you will work in the team that help design and decide the fraud prevention strategy for each industry and each merchant. The objective will be to optimize the decision of which payments we have to accept and reject; also, to make decisions which to improve user experience, keeping in mind the conversion rate and chargeback optimization targets.

What will I be doing?

• Identify potential suspicious behavior from our merchants.
• Analyze the risk associated with new customer business.
• Optimize the sales/fraud ratio to minimize losses.
• Monitor and investigate transactions via internal and external fraud prevention tools.
• Undertake proactive analysis of transactions and customers/users.
• Provide analysis of fraud trends and chargeback levels to management.

What skills do I need?

• + 3 year of experience in e-commerce or payment environment.
• Good understanding of fraud rule management and fraud prevention systems.
• Strong data analytical skills and passion for discovering new fraud patterns.
• Strong Excel skills: the ability to manipulate large amounts of data and to create reports.
• (Preferred) SQL skills: ability to write queries on large transaction datasets to investigate fraud patterns, build ad‑hoc analyses, and validate rule performance.
• Ownership mindset: takes responsibility for investigations and initiatives, from detection and analysis through to implementation, monitoring, and iterative improvements to fraud strategies (with guidance from senior team members when needed).
• Task management and prioritization: ability to manage multiple merchants, queues, and analyses at once; can prioritize based on impact, SLAs, and risk, and clearly communicate priorities and trade‑offs.
• Productivity and quality: comfortable working with clear volume and quality targets, delivering timely, high‑quality analyses and decisions under time pressure.
• Structured and organized working style: documents investigations and decisions clearly, maintains clean tracking of cases and follow‑ups, and contributes to efficient team workflows.
• Collaboration in a global, remote setup: able to work effectively with cross‑functional and cross‑time‑zone teams and proactively share findings, insights, and recommendations.
• Excellent written and verbal communication.
• Enthusiastic, Proactive, Responsible, Team player, Problem solver & Self-motivation.
• Fluent English.

What do we offer?

Besides the tailored benefits we have for each country, dLocal will help you thrive and go that extra mile by offering you:

• Flexibility: we have flexible schedules and we are driven by performance.

• Fintech industry: work in a dynamic and ever-evolving environment, with plenty to build and boost your creativity.

• Referral bonus program: our internal talents are the best recruiters - refer someone ideal for a role and get rewarded.

• Learning & development: get access to a Premium Coursera subscription.

• Language classes: we provide free English, Spanish, or Portuguese classes.

• Social budget: you'll get a monthly budget to chill out with your team (in person or remotely) and deepen your connections!

• dLocal Houses: want to rent a house to spend one week anywhere in the world coworking with your team? We’ve got your back!

Flexibility in how you work: We focus on impact and productivity over fixed hours. This means our teams have flexible schedules and, depending on your role and location, you will combine self‑managed focus time with moments of in‑person connection in our collaboration hubs.

What happens after you apply?

Our Talent Acquisition team is invested in creating the best candidate experience possible, so don’t worry, you will definitely hear from us. We will review your CV and keep you posted by email at every step of the process!

Also, you can check out our webpage, Linkedin and Youtube for more about dLocal!