Fraud Prevention Specialist | Singapore

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At EBANX, we believe barriers were made to be broken. We started our story in Curitiba, Brazil, and today we are a global company, present in more than 29 countries, with offices in Curitiba, São Paulo, Shanghai, Singapore, and Johannesburg. In total, we are 700+ ebankers spread across the world, connecting companies like Uber, Netflix, Spotify, TikTok, Canva, Shopee, Meta, and Shein to millions of consumers in emerging markets—creating new opportunities and revolutionizing the future of digital payments.

Our mission is clear: to give global access to everyone. We are guided by the motto #TamoJunto, which translates into four key pillars: Shape Tomorrow, Evolve Fast, Make It Happen, and Unlock The World.

If you want to be part of a global company with accelerated growth that is shaping the future of digital payments, EBANX is the place for you.

In the Operations team at EBANX, you don’t just oversee processes. You ensure that every step of our solution runs accurately, efficiently, and reliably, impacting millions of transactions worldwide. Here, operational excellence combines with innovation and collaboration to make our work truly Out Of The Ordinary.

As the e-commerce market grows exponentially, so does the challenge of securing it. We are a fast-paced payments processing company with a worldwide presence, and we are looking for a Fraud Prevention Specialist to join our team in Singapore!

Your role will focus on a critical reality of our industry: Fraud. However, we believe the real challenge isn't simply stopping fraudulent transactions, it is detecting suspicious behavior while aggressively preserving our merchants' approval rates. There is no pride in low fraud numbers if it comes at the cost of declining valid sales. We need to be precise, strategic, and user-focused. That is why we are looking for a data-driven professional with a Customer-Centric mentality, in-depth SEA region market knowledge and proven experience in Fraud Prevention to help us find that perfect balance.

What your day-to-day will look like

• Be the Fraud Prevention reference for the SEA region at EBANX.
• Act in a customer centric way for our Merchants;
• Proactively monitor KPIs and performance;
• Deep analyze data to understand behaviors and guide important business decisions;
• Identify offenders, opportunities and come up with new fraud prevention strategies to address and fix it;
• Contribute with disruptive ideas and insights that will benefit the business.

What you need to shine in this role

• You have a constant need for self-development. Comfort zone makes you uncomfortable and you’re guided by the test-learn methodology;
• You are familiar with dashboard tools. Tableau is the company’s official tool, but any knowledge here is welcome;
• You have payment market and fraud prevention experience and are familiar with the major players that compose the card transactional flow;
• You have skills on making weekly presentations and reports, as well as presenting it to merchants, partners and internally;
• You understand how machine learning algorithms work. You will be working closely with Data Science teams and talk about models to increase performance;
• You have experience in creating anti-fraud rules.
• You know how to use SQL (joining tables, aggregation functions) to extract data for analysis purposes and also make your daily activities easier;
• You have fluent English skills. We’re a multinational company and you will need English for your daily activities;
• You respect all cultures and beliefs and don’t have a prejudgment mindset.
• You know statistical fundamentals and use them to guide your data analysis such as hypothesis test, back testing rules, relative risk, etc.;
• You have great communication skills and are a fast learner;

Bonus points if you have

• Fluency in Spanish, Portuguese, or Asian languages (e.g., Korean, Japanese) is a plus;
• You have skills on developing views on Looker;
• You have experience using Python.
• You have experience in creating new processes and documentations.
• You have an above average SEA payment market knowledge.

EBANX offers:

• Performance Bonus: Annual bonus program based on company results.
• Meal Allowance: Monthly allowance to support your meals.
• EBANX Education: Financial assistance for undergraduate, graduate, and MBA programs to support your professional growth.
• EBANX Skills: Dedicated budget for courses, certifications, and workshops to encourage continuous learning.
• Language Classes: Language classes to support your personal and professional development.
• Health & Well-being: Medical and dental plans with extensive coverage, including support for dependents and wellness programs.

Flexible Work Culture: Semi-flexible hours, additional day off on your birthday, and year-end break to support work-life balance.

• Well-being Program: Access to activities and resources that promote physical and mental health.

Learn more about our #ebanxlife on LinkedIn and Instagram, and see what it’s like to be part of a global team that breaks barriers, creates opportunities, and celebrates every achievement together.

✨ An Out Of The Ordinary career is waiting for you here!

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