IT Engineer

Описание вакансии

Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

As an IT Endpoint Engineer, you are the functional engine of the IT Operations team. You are an enabler and a facilitator for a high-performing technology company. This role is designed for a technically proficient engineer who excels at executing established processes while looking for opportunities to automate repetitive tasks. You will ensure our global fleet is secure and our "Identity-First" architecture remains seamless for every Axon employee.

Location: Scottsdale, AZ, Seattle, WA, Atlanta, GA, or Boston, MA

What You’ll Do

• Execute Technical Playbooks: Act as the hands-on engineer for integrating acquired companies, following the "Axon IT Ops M&A Playbook" to handle SaaS application disposition and remote laptop provisioning.
• Identity & Access Management: Manage the Workday → Okta provisioning pipeline. Execute automated Joiner/Mover/Leaver (JML) workflows and maintain Okta Identity Governance (OIG) to ensure proper access controls.
• Endpoint Management: Maintain and troubleshoot Axon’s endpoint fleet using Jamf Pro (macOS/iOS), Microsoft Intune (Windows), and Tanium. Ensure autonomous patch management and sensor health.
• Platform Migrations: Support "Project Neo" (Microsoft 365 to Google Workspace migration) by executing identity sequencing, mail cutovers, and ensuring calendar coexistence.
• Workflow Automation: Develop and maintain Okta Workflows and custom API integrations to bridge gaps between ServiceNow, Slack, and Jira, reducing manual ticket volume.

What You Bring

• Experience: 1–3 years of experience in administration of Tier 1 SaaS services (Okta, Google Enterprise, M365, or Zoom).
• Endpoint Proficiency: Demonstrated experience managing device management platforms (Jamf, Intune, or similar).
• Scripting & Logic: Proficient in PowerShell or Bash for automating tasks and a strong understanding of API-based integrations.
• Identity Knowledge: Solid understanding of SAML, OAuth, RBAC, and user provisioning.
• Operational Mindset: Ability to handle multiple tasks and prioritize work under pressure while maintaining high standards for documentation and communication.

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.

Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

Phishing alert:  Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process.  All legitimate job openings are listed on our official careers page at https://www.axon.com/careers.  If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.