IT Operations Engineer, Equities Application Support

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SUPPORT ENGINEER TRading SME, EQUITY TRADING technology

A Career with point72’s technology TEAM

As Point72 reimagines the future of investing, our Technology team is constantly evolving our firm’s IT infrastructure and engineering capabilities, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts who experiment and work to discover new ways to harness open-source solutions, modern cloud architectures, and sophisticated Artificial Intelligence (AI) solutions, while embracing enterprise agile methodologies. Our commitment to building and innovating in the AI space provides the framework intended to drive smarter decision making and enhance how we build and operate our platforms and applications.

As a member of Point72’s Technology team, we encourage and support your professional development from day one—helping you advance your technical skills, contribute innovative ideas, and satisfy your own intellectual curiosity—all while delivering real business impact for our multi-billion-dollar global business.

What you’ll do

• Maintain our strategic production trading platforms, ensuring stability and reliability.
• Design reusable solutions across platforms and environments to drive long-term operational efficiency.
• Develop and implement strategies for risk mitigation, cutover, and rollback during platform changes and migrations.
• Proactively analyze performance bottlenecks and capacity constraints to prevent incidents.
• Participate in incident response calls as a subject matter expert, driving rapid and safe service restoration.
• Leverage AI tools to accelerate analysis, scripting, documentation, and testing.
• Produce clear, high-quality documentation, including reusable runbooks and migration playbooks.
• Collaborate as part of a global team with support staff, developers, and end users.

What’s REQUIRED

• 7+ years of application support experience within the financial services industry, with strong understanding of order management workflows.
• Strong Linux skills, including scripting experience in Python and/or Bash, and familiarity using Git-based source code management.
• Proven experience delivering large-scale platform upgrades, datacenter migrations, and automation to operate at scale.
• Strong focus on automation to reduce manual effort, with the ability to build self-service tools and repeatable processes.
• Ability to perform effectively under pressure in a production environment.
• Strong multitasking skills with the ability to triage and prioritize competing issues.
• Ability to work independently while exercising sound judgment.
• Commitment to the highest ethical standards.

We take care of our people

We invest in our people, their careers, their health, and their well-being. When you work here, we provide:

• Fully-paid health care benefits
• Generous parental and family leave policies
• Volunteer opportunities
• Support for employee-led affinity groups representing women, people of color and the LGBT+ community
• Mental and physical wellness programs
• Tuition assistance
• A 401(k) savings program with an employer match and more

About point72

Point72 is a leading global alternative investment firm led by Steven A. Cohen. Building on more than 30 years of investing experience, Point72 seeks to deliver superior returns for its investors through fundamental and systematic investing strategies across asset classes and geographies. We aim to attract and retain the industry’s brightest talent by cultivating an investor-led culture and committing to our people’s long-term growth. For more information, visit https://point72.com/.

The annual base salary range for this role is $245,000-$300,000 (USD) , which does not include discretionary bonus compensation or our comprehensive benefits package. Actual compensation offered to the successful candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level, among other things.