LATAM Team Lead, Partner Sales

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Position Overview: 

We are seeking an accomplished LATAM Team Lead, Partner Sales to lead Diligent’s GTM execution across the region. This strategic leadership role carries dual responsibility for driving indirect revenue through partners and expanding Diligent’s footprint within existing customers through cross-sell and upselling initiatives. 

You will manage a team of five sales professionals across both partner management and direct sales functions to deliver sustained growth across key Latin American markets. The ideal candidate is a seasoned, hands-on leader with deep experience in SaaS enterprise sales, partner ecosystems, and customer expansion strategies. 

Key Responsibilities: 

• Lead and develop a high-performing team of direct and partner sales professionals across LATAM, fostering a culture of accountability, collaboration, and execution excellence.
• Own the regional revenue number, driving both partner-sourced and direct customer growth.
• Recruit, enable, and manage strategic partners (VARs, MSPs, and consulting firms) to extend market reach and enhance customer outcomes.
• Maximize customer value through targeted upsell and cross-sell initiatives within the existing Diligent customer base, in collaboration with Customer Success and Marketing.
• Drive alignment between direct sales, partner sales, and channel marketing to deliver unified go-to-market execution.
• Develop and manage regional business plans, pipeline forecasts, and performance metrics to ensure predictable and scalable growth.
• Represent Diligent as a senior leader across key customer and partner engagements, industry events, and executive meetings.
• Collaborate with global functions to ensure LATAM market needs are represented in Diligent’ s partner programs, product strategy, and enablement initiatives.

Qualifications and Experience: 

• 10+ years of progressive experience in enterprise SaaS sales, including both direct and partner-led go-to-market models.
• Proven track record of driving revenue growth across complex, multi-country markets — ideally in GRC, cybersecurity, or enterprise software sectors.
• Demonstrated success in recruiting, managing, and enabling partners while simultaneously leading direct sales teams.
• Strong background in account expansion, cross-sell, and upsell strategies with existing enterprise customers.
• Hands-on leadership style with experience managing multilingual teams across Latin America.
• Deep understanding of LATAM market dynamics, business cultures, and enterprise buying cycles.
• Exceptional communication and influencing skills with C-level executives and channel partners.
• Proficient with CRM and analytics tools (Salesforce preferred); highly data-driven and process-oriented.
• Fluent in English and Spanish (Portuguese strongly preferred).
• Based in Latin America, with the ability to travel regionally (approx. 25–40%).

Why Diligent: 

• Join the global leader in GRC SaaS, trusted by more than 25,000 organizations worldwide.
• Lead a strategic, high-impact regional sales organization with direct influence on business growth.
• Be part of a collaborative, inclusive, and innovative global culture.
• Competitive compensation, incentive programs, and career development opportunities.

About Us

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster. 

At Diligent, we're building the future with people who think boldly and move fast.  Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking.  Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity.  The future belongs to those who keep learning, and we are building it together.  At Diligent, you’re not just building the future - you’re an agent of positive change, joining a global community on a mission to make an impact.

Learn more at diligent.com or follow us on LinkedIn and Facebook

What Diligent Offers You

• Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
• We care about our people.Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
• We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
• Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.

Headquartered in New York, Diligent has offices in Washington D.C.,  London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney.   To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.

We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.

To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.