Manager, Field Strategy

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About the Team

DashMart is DoorDash’s in-house convenience and grocery operation, built to get customers the items they need—fast with high quality. DashMarts function as micro fulfillment centers that power on-demand delivery of snacks, groceries, household essentials, flowers and so much more through the DoorDash app. We showcase both national brands and local favorites as part of our selection across the country.

As part of a DashMart team, our local operators keep operations running by managing inventory, launching new brands, preparing orders, implementing and testing technology, supporting quick handoffs to delivery partners and so much more. We are scaling our DashMarts, implementing technology to drive efficiency, introducing new brands and improving quality one day at a time - come join the fun!

About the Role

The Manager of Field Strategy will serve as the operational backbone for DashMart's site network, owning the creation and maintenance of standardized processes, performance systems, and operational cadences that drive consistent execution across all locations. This role will focus on translating business strategy into actionable site-level standards, developing comprehensive playbooks and SOPs, and building performance management systems that reduce variability and improve outcomes network-wide.

Success will be measured by the reduction in site-to-site performance variability and the percentage of sites meeting established operational standards. You will establish a foundation of standardized processes that enable predictable execution. This role offers the unique opportunity to shape the operational DNA of a rapidly scaling retail network, working directly with site leadership to transform how locations execute daily operations. You'll be joining at a pivotal moment as DashMart expands partnerships with major grocery retailers and requires enterprise-grade operational consistency to support this growth.

You will report to Sr. Manager, Enablement on our Site Operations team in our DashMart organization.

You’re excited about this opportunity because you will…

• Build. You will bridge the gap between high-level business strategy and ground-level execution, converting complex initiatives into actionable site standards that teams can consistently deliver. You will construct performance management systems, create standardized processes, accountability frameworks, and coaching systems that transform site variability into predictable business outcomes at scale.
• Operate. Success comes from understanding our business inside & out. You will learn the fulfillment operations, identify areas for improvement, learn from the experts and experiment before scaling.
• Collaborate. You will collaborate across product, supply chain, real estate, and technology teams to ensure operational requirements are embedded in upstream decisions, while working directly with site leadership to drive adoption and results.
• Scale. You will join during a pivotal growth phase as DashMart expands partnerships with major grocery retailers, giving you the opportunity to build systems that will support hundreds of additional sites and thousands of new team members.
• Learn. You will gain deep expertise in retail fulfillment operations, warehouse management, and performance optimization while working alongside industry experts in a fast-paced, innovative environment.

We’re excited about you because…

• ​​5+ years of experience in operations strategy, process standardization, performance management, or field operations, including experience leading cross-functional initiatives
• Experience developing and implementing standardized processes, SOPs, or operational frameworks across multi-site, distributed, or field-based organizations and/or demonstrated experience building performance management systems, including establishing metrics, accountability frameworks, and operational cadences
• Strong analytical capability, including experience using operational data to identify improvement opportunities, measure performance, and drive decision-making
• Excellent written and verbal communication skills, including experience influencing site leadership and frontline management teams
• Bachelor's degree or equivalent professional experience
• Ability to travel up to 25% to support site visits, process implementation, and team collaboration

We expect this position to be filled by 5/27/26.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

Compensation

The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page here.

See below for paid time off details:

• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

The national base pay range for this position within the United States, including Illinois and Colorado.

$119,000—$175,000 USD

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.