Middle CRM Analyst

Описание вакансии

*🚀 Middle CRM Analyst в QIC Digital Hub*

QIC — крупнейший страховой провайдер в регионе GCC с историей с 1964 года. QIC Digital Hub строит первую в регионе цифровую экосистему, объединяющую страховые и non-insurance сервисы (qic.online, QIC app). Аналитик присоединится к Data Team и будет работать между CRM, Product и Marketing.

Задачи:

• Work with the full ecosystem user base and customer interaction history to build user cohorts and targeted audiences for CRM campaigns, product communications, UX research, and customer engagement initiatives;
• Partner closely with CRM, Marketing, and Product teams to define campaign audiences, validate targeting logic, and evaluate campaign performance across different channels and customer segments;
• Analyze behavioral patterns, lifecycle signals, and customer interactions across multiple data sources to support CRM and retention initiatives;
• Support both recurring and ad hoc analytical requests based on evolving business needs;
• Work with large-scale datasets across multiple systems and build structured analytical logic using transactional, marketing, and product data;
• Contribute to reporting and dashboarding initiatives related to CRM performance, customer cohorts, and marketing activities.

Требования:

• 2+ years of experience in CRM, Marketing, Product Analytics, or similar analytical roles within digital products;
• Strong SQL skills and experience working with BigQuery or similar cloud data warehouses;
• Proven experience working with large datasets, combining multiple data sources, and building customer segments;
• Strong analytical thinking with the ability to translate business needs into actionable insights;
• Experience collaborating with CRM, Product, Marketing, and business teams;
• Hands-on experience with BI tools such as Tableau, Looker Studio, or Power BI;
• English B2+.

Условия:

• Long-term service agreement contract с 3-месячным испытательным сроком;
• Full-time remote (команда работает из 25+ стран);
• Оплата в USD (или EUR / AED) ежемесячно по SWIFT;
• График 5 дней в неделю Sun-Thu, GMT+3;
• Qatar Holiday Calendar, 20 vacation days, 10 sick offs;
• Возможность получить Qatar ID и релокацию в Доху;
• Language classes, $600/год на профессиональное развитие;
• Remote health insurance с $1500 на стоматологию;
• Tax consultations, travel discounts от Qatar Airways, Turkish Airlines и отелей в Дохе.

*📎* Как откликнуться?

• Вакансия: Откликнуться

• Отклик через форму на сайте (email: Откликнуться)

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