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Payment Risk Operations Analyst
Adyen — престижный работодатель в сфере финтеха с сильной корпоративной культурой и мировыми именами в портфолио. Работа в офисе в Сингапуре предлагает отличные возможности для нетворкинга, хотя отсутствие удаленного формата может подойти не всем.
Сложность вакансии
Роль требует 4-летнего опыта в финтехе и глубокого понимания правил карточных платежных систем. Основная сложность заключается в необходимости координировать работу множества глобальных отделов и быстро адаптироваться к изменениям в законодательстве APAC.
Анализ зарплаты
Зарплата для аналитиков по операционным рискам в Сингапуре в сфере финтеха обычно выше среднего по рынку. Adyen известен конкурентными компенсационными пакетами, включающими опционы и бонусы, что соответствует верхнему сегменту указанного диапазона.
Сопроводительное письмо
I am writing to express my strong interest in the Payment Risk Operations Analyst position at Adyen. With over four years of experience in the financial services sector and a deep understanding of the payments landscape, I have consistently demonstrated my ability to navigate complex regulatory environments while supporting business growth. My background in collaborating with cross-functional teams to ensure merchant compliance aligns perfectly with Adyen’s mission to provide a seamless and secure financial technology platform.
In my previous roles, I have successfully managed risk assessment processes and identified operational efficiencies that streamlined compliance workflows. I am particularly drawn to Adyen’s office-first culture and its commitment to solving unique technical challenges at scale. I am eager to bring my analytical mindset and project management skills to the Card Scheme Operations team in Singapore, helping to ensure that merchants like Meta and Uber remain compliant with evolving APAC regional requirements.
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Описание вакансии
This is Adyen
Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.
For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.
Payment Risk Operations Analyst
In order to build a sustainable business, we, as a financial institution, need to know at all times what our customers are up to and whether this is in line with payment regulations and our risk appetite. The Card Scheme Operations team is responsible for ensuring that our merchants are compliant with these regulations.
As a Card Scheme Operations Analyst, you will support the team in ensuring our merchants comply with payment regulations and that they are aligned with our risk management strategies. You will need to work closely with different teams globally such as Compliance, Sales, Account Management, Partnerships team and Product.
What you’ll do
- Fostering Essential Connections: Maintain strong connections with compliance and operational teams internally and externally across the APAC region.
- Risk Management Support: Support the implementation of risk management processes by collaborating on initiatives within the Card Scheme Operations Team.
- Process Improvement: Proactively identify and implement process improvements that advances the team’s efficiency.
- Stay updated on the latest Card Network and Local Payment Method requirements specific to the APAC Region as well as Adyen’s product expansions. Use this to inform the operational strategy of the Card Scheme Operations team in APAC.
- Ensure that work streams across multiple internal teams are aligned on priorities and timelines.
- Partner with peers in Card Scheme Operations and other functional areas (acquiring, products, sales, partnerships, compliance) and across global regional teams to contribute to projects in ways that leverage the breadth and depth of Adyen’s resources.
Who you are
- Professional Experience: 4 years of professional experience preferably within payments, fintech or financial services, specific experience with Card Schemes is highly welcomed.
- Strong Communication Skills: Ability to effectively communicate ideas and information to various internal teams and are comfortable in engaging with different stakeholders.
- Collaborative: The ability to work effectively within a team, contributing to shared goals and collaborating with a diverse array of internal and external shareholders and merchants across various regions.
- Prioritise Effectively: Capable of managing competing priorities and ensuring deadlines are met.
- Problem Solving Acumen: Able to exercise sound judgment and adapt quickly to changing circumstances, swiftly resolving issues as they arise.
- Analytical Thinking: Able to analyse information and data to support decision-making and identify opportunities for product and process improvement.
- Project Management: Capable of supporting Risk & Compliance projects and driving the operationalisation of new risk programs.
Our Diversity, Equity and Inclusion commitments
Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen.
Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!
What’s next?
Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.
This role is based out of our Singapore office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.
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Навыки
- Risk Management
- Compliance
- Card Schemes
- Project Management
- Analytical Skills
- Stakeholder Management
- Fintech
- Payments
Возможные вопросы на собеседовании
Проверка понимания специфики работы с платежными системами (Visa/Mastercard) в регионе APAC.
Как вы отслеживаете изменения в правилах карточных платежных систем и как внедряете эти изменения в операционные процессы?
Оценка аналитических способностей и умения работать с данными для минимизации рисков.
Опишите случай, когда ваш анализ данных помог выявить потенциальный риск несоблюдения комплаенса мерчантом. Какие действия вы предприняли?
Проверка навыков кросс-функционального взаимодействия, критически важных для этой роли.
Как вы подходите к разрешению конфликтов между требованиями комплаенса и целями отдела продаж или аккаунт-менеджеров?
Оценка навыков управления проектами и приоритизации.
Расскажите о проекте по улучшению процессов, который вы вели. Как вы определяли приоритеты и измеряли успех?
Проверка соответствия культуре Adyen (Adyen Formula).
Как вы справляетесь с ситуациями, когда необходимо принять быстрое решение в условиях неопределенности или отсутствия полной информации?
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