Product Manager (all genders) - Booking

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Join us as a Product Manager (all genders) in our Booking team and help shape the future of autonomous mobility!

The Booking team owns the critical first moments of that journey: from opening the app with a mobility intent, to discovering the right offer, to confidently booking a ride. We design and operate the conversion and booking experience that connects riders with mobility services.  

You will join a highly collaborative, cross-functional product team of backend engineers, iOS and Android developers, UX designers, as well as an agile coach and a quality specialist. Together, you’ll shape a booking experience that directly influences conversion, trust, and clarity – adapting and evolving the booking experience as MOIA’s white-label app scales into new autonomous mobility modes and new regions.

What a time to join! 

What you will do

• Be an advocate for our customers’ and riders’ needs(B2B2C / B2G2C), building a deep understanding of user pain points and expectations.
• Balance rider experience, business goals, and operational constraints from discovery through delivery and impact evaluation, using user research, data analysis, prototyping, and experimentation.
• Develop deep domain understanding of how conversion, incentives, and booking for mobility services work end-to-end — and translate this into clear problem statements and priorities and into a clear team roadmap.
• Prepare and prioritize featuresas epics and stories for refinement with your team while respecting architectural and technical constraints.
• Collaborate closely with the Technical Lead and Agile Coach to ensure product quality, delivery reliability, and a healthy team dynamic.
• Create clarity and visibilityacross domain leadership and partner teams on goals, trade-offs, risks, and dependencies.
• Manage dependencies with other product teams and domains.
• Feed rider insights and learnings from building user-centric products back into the organization to inform product and business decisions.
• Contribute to a vibrant Product Communityby sharing your ideas and experiences.

What will help you to fulfill your role

• Product excellence: you bring solid experience building and evolving conversion flows in mobile apps with strong user and business impact. You have worked in cross-functional teams and are comfortable shaping features end to end, from backend to frontend. Experience with white-label apps is a plus.
• A strategic and analytical mindset: you connect day-to-day decisions with long-term value, are comfortable working with metrics, and enjoy diving into conversion data - experience with QuickSight or Athena is a plus.
• A collaborative, pragmatic attitude: you enjoy working closely with your engineering and design peers, help the team resolve issues effectively, and make thoughtful decisions – all to balance long-term booking funnel innovation with short-term delivery needs and operational urgency.
• Strong communicationskills: you bring structure to ambiguity and ask “why?” before jumping to solutions. People enjoy working with you because you communicate complex problems clearly and foster a positive, solution-oriented atmosphere.
• Curiosity and learning mindset: you’re excited to grow in a complex, evolving domain and exhibit a deep commitment to personal and professional growth, actively seeking opportunities to expand your impact.
• FluentEnglish; German is a plus.

We welcome applicants from diverse backgrounds— even if you don’t meet every requirement. If you’re excited about the role and MOIA’s mission, we’d love to hear from you!

Our benefits in a nutshell

• Competitive salary (including bonus)
• Hybrid work setup: Work from home or one of our offices - you and your team decide how often to meet, blending flexibility with collaboration!
• Flexible working hours and the possibility of flexible work arrangements depending on your needs (parenting, care work, volunteering, etc.)
• Budget and monthly expense allowance for home office setup
• Possibility of remote work from outside Germany for up to 6 weeks per year from over 35 countries - learn more in our blog!
• Public transport ticket (fully subsidized "Deutschlandticket") for commuting and travelling throughout Germany and discount on MOIA rides
• Subsidized fitness club membership or bike leasing
• Learning environment with continuous learning days, job rotation, trainings and workshops, coaching, conferences, books, and language classes
• Mental health support, 1:1 sessions with external professionals and mental unload workshops
• 30 vacation days, sabbatical and unpaid leave option
• Relocation support with service provider (visa, administration, etc.)
• Dog-friendly offices

For student & internship positions, we have an adjusted set of benefits. You can find them here. 

Be who you are!

We are a member of Charta der Vielfalt and are dedicated to actively fostering a workplace that celebrates and promotes diversity in various aspects such as age, gender identity, race, sexual orientation, physical or cognitive ability, and ethnicity. At MOIA, we embrace a culture where people are accepted, respected, valued, appreciated, and included.

In our commitment to promoting diversity and inclusivity, we regularly provide unconscious bias training to all our employees. Furthermore, we continuously strive to enhance our hiring process by ensuring a diverse hiring panel.

How we work

At MOIA, our teams are typically distributed across locations and collaborate in a hybrid setup. We work together both remotely and on site, choosing the mode of collaboration that fits the context, the work at hand, and each team’s rhythm.

Spending time together in our offices is an important part of how we stay connected, build trust, and solve complex problems. At the same time, we value flexibility and give teams and individuals autonomy to shape their ways of working, with everyone having the freedom to organise their routines in a way that aligns with their work and their team’s needs.

If you’d like to learn more about how we work, visit our blog for insights into our culture and hiring process, or follow us on Instagram for a look behind the scenes at MOIA.

Who we are

At MOIA we’re reimagining the future of mobility – safe, autonomous and tailored to the needs of cities and their people. As a tech company with more than 400 employees, we build mobility solutions that truly move cities forward.

We launched our ridepooling service in Hamburg in 2019 and have been part of the city’s public transport system since 2023. Since launch, we have transported over 12 million passengers. Currently, MOIA is evolving from a mobility provider to a tech provider offering a scalable and safe turnkey solution for autonomous driving.

With office locations in Berlin and Hamburg, our diverse and international team comprising more than 60 nationalities works together toward that shared mission.

MOIA is more than a technology provider – we are a partner to cities and public transport operators committed to creating more livable spaces and delivering mobility solutions that are reliable, safe and comfortable.

Your application to MOIA

We value authenticity and personal insights in your application responses. While AI tools can be useful, we encourage you to answer the following questions based on your own experiences and understanding. This helps us keep a human touch and better evaluate your unique perspective and match for the role.

To reinforce an unbiased screening process, we kindly ask you not to include your picture, age, address, or any other details unrelated to your qualifications and suitability for the role. Additionally, we anonymize applications during the initial review phase by removing personally identifiable information. This ensures that our evaluation focuses solely on your skills, experience, and potential – supporting a fair and inclusive hiring experience for all candidates.