REMOTE [Fintech] CS Quality Assurance

I am writing to express my interest in the CS Quality Assurance position at Btse. With a strong background in customer support within the fintech and crypto sectors, I have developed a keen eye for detail and a deep understanding of the service standards required to maintain user trust in a fast-paced digital asset environment.

In my previous experience, I have successfully implemented quality monitoring frameworks that not only identified service gaps but also provided actionable feedback to support teams, leading to measurable improvements in customer satisfaction scores. I am particularly drawn to Btse's reputation in the exchange market and am eager to contribute to your mission of providing a seamless and secure trading experience through rigorous quality control.