Renewals Field Sales Manager, Spanish Market

Описание вакансии

WHAT WE DO MATTERS:

At The Knot Worldwide, we champion celebration - and that starts with celebrating our people. Our employees are passionate dreamers, thoughtful doers, and lifelong learners who power meaningful moments for millions around the world. We’re united by authentic connection, shared purpose, and a deep commitment to the global community we serve. Here, flexibility and belonging go hand in hand with high performance. Driven by our core values, we believe the best ideas come from empowered teams: those who consistently collaborate with intention to design solutions, spark ideas, and drive impact. Our people are at the heart of our success.

ABOUT THE ROLE AND THE TEAM:

The Renewal (RW) field sales team builds and strengthens long-term partnerships with local wedding vendors in the Venue and Catering segment across Spain. The primary responsibility of the Sales Manager RW field team is to drive retention and growth of the existing client portfolio through successful management and development of their team. This position ensures the team is optimized and meets renewal productivity, revenue retention, and account expansion goals. The team size will be between 6 and 8 people.

RESPONSIBILITIES:

• Be responsible for the day-to-day line management of the national team of 6 to 8 sales representatives, with overall management support from the Sales Executive Manager.
• Manage team productivity and KPIs to ensure that input metrics deliver the correct retention and revenue growth outputs.
• Lead a team focused on managing a high volume of existing accounts, ensuring strong client relationships, renewal execution, and account expansion opportunities.
• Support and develop team members through active listening, empathy, performance monitoring, and two-way feedback.
• Mentor those on the team with online and in-person shadowing and role-playing, providing tailored feedback and development plans to plan for succession within your team.
• Use data insights to identify portfolio risks, churn drivers, and expansion opportunities, proposing strategic and scalable solutions.
• Ensure the team executes a high-quality consultative process focused on client retention and account expansion to minimize churn and maximize lifetime value.
• Travel at least 2 weeks per month to meet clients, meet with the team, and for regular meetings at the Barcelona office.
• Control team costs.

SUCCESSFUL CANDIDATES HAVE:

• Should be based in a major city: Madrid, Barcelona, or Seville.
• Ability to participate effectively in meetings conducted in English.
• Strong results-oriented mindset.
• Previous experience as a manager is required, as well as at least 5 years of experience as a salesperson, strong leadership skills, and a strong sense of team building are essential, with a passion for developing people and promoting ownership.
• Demonstrated ability to lead with strategic vision, foster team growth, and manage teams effectively.
• Strong ability to manage a high volume of accounts, prioritize effectively, and implement structured portfolio retention strategies.
• Excellent communication, empathy, active listening, and feedback delivery skills.
• Ability to analyze data and drive improvements.
• B2B, SaaS, and SMB specific sales experience preferred.
• Must be available to travel at least 2 weeks per month and must have their own vehicle.

WORK MODEL:

This is a remote-first role, however, candidates must be based in Barcelona, Madrid, or Sevilla. You should expect to travel at least two weeks per month within Spain to meet with clients and the team, including regular visits to our Barcelona office for strategic meetings.

#LI-Hybrid  #management-track

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job. Together, we have an incredible opportunity to make it even easier for our customers to plan life’s most meaningful moments and for our small business owners to grow and scale. We would love to have you with us on our journey.

WHAT WE LOVE ABOUT YOU:

• Commit to our customers: You act as one team on behalf of our customers. You lead with head and heart, and build what matters for life's most meaningful moments.
• Raise the bar: You define "great" and work backwards. You don't just accept how it's been done, but boldly define how it should be. You are unafraid to innovate, learn, and keep moving forward toward our shared vision.
• Be all in: You believe in our mission and take ownership of your work. You debate openly to reach the best outcomes, speaking with clarity and care, embracing diverse perspectives, then commit fully.
• Celebrate impact: You measure success by the outcomes you create. You hold yourself accountable to delivering value, while recognizing progress and the lessons learned along the way.  You love to win, together.

WHAT YOU LOVE ABOUT US:

We believe in a wide range of holistic offerings to support our employees so that they can live our values day in and day out. From mental wellbeing, physical health and financial planning, to engaging perks and discounts, we are in the business of celebrating and supporting the Moments that Matter, both in and out of the office.. We offer flexible vacation, generous parental leave, and prioritize initiatives that support the growth, development, and happiness of our people.

Together@TKWW is our approach to hybrid work. It’s designed to support how we work best: combining the flexibility we value with meaningful opportunities to connect in person. Whether a role is Together@TKWW-eligible or not, we believe in purposeful moments to come together, build strong relationships, and drive bold ideas forward.

• For Together@TKWW-eligible roles, this includes regular in-office time to foster collaboration and connection.
• For roles not eligible for in-office expectations, we support connection through virtual collaboration and intentional gatherings.

To facilitate in-person collaboration, we have office spaces in Barcelona, Spain; Delhi, India; Galway, Ireland; London, England; New York, NY; and Washington, D.C.

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US Notice: The Knot Worldwide provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, or disability. In addition to federal law requirements, The Knot Worldwide complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The Knot Worldwide expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

Privacy Notice:  The Knot Worldwide (TKWW) processes your personal data to evaluate your application, based on the legal ground of taking steps prior to entering into a potential employment contract. Only the data strictly necessary for this purpose is collected. In some cases, your data may also be processed based on TKWW’s legitimate interests (e.g., to improve recruitment practices or manage candidate pools), to which you can object at any time. You have the right to access, rectify, or delete your data, and to object to certain uses. To learn more about your rights, please consult our The Knot Worldwide (TKWW) processes your personal data to evaluate your application, based on the legal ground of taking steps prior to entering into a potential employment contract. Only the data strictly necessary for this purpose is collected. In some cases, your data may also be processed based on TKWW’s legitimate interests (e.g., to improve recruitment practices or manage candidate pools), to which you can object at any time. You have the right to access, rectify, or delete your data, and to object to certain uses. To learn more about your rights, please consult ourPrivacy Policy. If you wish to file a complaint, you may contact the competent data protection authority. If you wish to file a complaint, you may contact the competent data protection authority.