Senior Accountant (Platform Accounting)

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About Gusto

At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that represents and celebrates the customers we serve. Learn more about our Total Rewards philosophy.

About Platform Accounting at Gusto

The Platform Accounting team is responsible for cash management, reconciliation and accounting for daily platform customer cash activity, fees and transaction losses processing at Gusto. This role has a combination of platform accounting, data analysis and reconciliation system tasks and responsibilities. In this role, the successful candidate will be responsible for ensuring successful implementation of new payment partner integrations and product changes impacting the customer cash reconciliation cycle and platform accounting. This role will participate in monthly accounting close, work directly with payments operations, EPD and payments project managers to support global and cross functional initiatives.

Success in this role is defined by a consistent track record of accomplishing tight deadlines and effectively supporting large cross-functional stakeholders to ensure successful communication, collaboration and implementations.

About You:

• You’re an accountant by trade and also passionate about Fintech and data driven solutions!
• You’re comfortable in a scrappy, fast-paced environment and feel confident standing up brand new processes.
• You don’t shy away from complex or ambiguous problems and are enthusiastic about establishing best practices across the organization.
• You are very analytical. You can investigate variances, identify trends, and surface errors/anomalies in large data sets.
• You are comfortable picking up new tools and deepening your Excel & SQL skills through self learning and on the job coaching.
• You have an AI-first mindset and are excited to leverage approved AI and automation tools to improve accuracy, efficiency, and scalability within accounting workflows.

Here’s what you’ll do day-to-day:

• Plan and perform monthly and quarterly close activities, including preparing journal entries, balance sheet reconciliations, variance analyses and analytical reviews.
• Collaborate with internal business partners such as Data Analytics, Product, Finance Systems, Treasury, Engineering to implement new integrations including bank accounts, processors, and products.
• Partner with FP&A lead to analyze actual results and support additional analytics when necessary.
• Collaborate with both internal and external partners to investigate and resolve cash-impacting reporting discrepancies.
• Participate in building and owning reliable and scalable processes and controls for Gusto’s Payment Platform; mitigate finance and payments risks.
• Enhance operations and build new models such as accruals & payment reporting.
• Maintain & support internally built knowledge base in Atlassian Confluence to document business and process changes as they relate to new payment integrations or new processes
• Partner with large group cross-functional teams to support internal financial systems process improvements and automation.
• Use SQL to query large data sets and extract insights that impact Financial Reporting & Close.
• Support financial statement audits and other compliance initiatives (SOC1, Money transmitter licenses, etc).
• Assist in design, implement and execute efficient internal control procedures relating to Customer Money Movement and other Platform activities.
• Drive and manage key platform accounting projects that improve efficiency, accuracy, and compliance by leveraging approved AI and other automation tools.
• Work on other ad hoc projects within the finance organization, as required.

Here’s what we're looking for:

• B.S. or B.A. in Finance, Accounting, Business or related field of study.
• CA, CPA or close to getting these certifications.
• 4-6 years of relevant accounting experience; Combination of public accounting (Big 4 strongly preferred,  including 1+ years of relevant industry (FinTech, payments, payroll).
• Experience with large-scale ERP systems (NetSuite, Oracle, SAP, Workday).
• AI-friendly mindset with experience using AI-assisted and automation tools in accounting workflows, and a commitment to continuous learning within established controls.
• Experience working with remote/shared service team members and vendor partners.
• Ability to interpret and analyze large payments processing data sets across multiple platforms within the scope of cash reconciliation.
• Experience in implementing and developing operational processes on a large scale.
• Excellent communication skills and a track record of successful cross-functional collaboration on shared initiatives.
• Strong organizational skills, with the ability to manage multiple tasks and meet deadlines
• Experience in process development, standardization and automation, with proven ability to operate successfully in a highly-complex and changing environment with competing objectives and priorities.
• Experience implementing and/or managing payments or transaction level reconciliation and exceptions management solutions a plus
• Experience in and understanding of payroll industry or global payments concepts, industry and technology is a plus.
• Proficient in MS Office or G Suite; Experience in SQL, Redash, Tableau a plus.

Our cash compensation amount for this role is between $110,000 - $135,000/year for New York/San Francisco. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above. Compensation for this position also includes an equity package and performance bonuses.

Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. 

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you.

Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer.

Personal information collected and processed as part of your Gusto application will be subject to Gusto's Applicant Privacy Notice.