Senior DevOps Engineer

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Let Us Introduce Ourselves

We’re Patriot Software - a remote-first, product-led tech company on a mission to make accounting and payroll fast, simple, and affordable for millions of American businesses. With 175+ team members across the U.S. and a collaborative office hub in Canton, Ohio, we’re building software that empowers the backbone of the American economy.

What We Believe In

Creating great products starts with creating an environment where people thrive. That means connection, clarity, growth, high trust, and a culture where ideas move quickly and quality matters.

Our team lives by six core values that guide how we work, build, and serve:

• Be Customer Obsessed: We start with our customers and work backward to deliver exceptional value.
• Lead With Speed: We move fast, take smart risks, and stay ahead by acting boldly.
• Don’t Cut Corners: We own our technologies and operations to deliver a high-quality, end-to-end experience.
• Create a Better Us: We simplify, automate, spend wisely, and continuously improve.
• Follow The Golden Rule: We treat others with respect, invite feedback, and commit even when we disagree.
• Grow, Be a Leader: We expect leadership at all levels and pursue excellence as a high-accountability, high-trust team.

If this sounds like a place where you’d thrive, keep reading—your next opportunity might be here.

Summary:

• Job Title: Senior DevOps Engineer
• Job Status: Full Time
• Location: Remote
• Compensation: Salaried (Exempt)
• Position Type: Direct Hire
• Pay Range: $155K - $170K, based on experience
• Shift: 8 am ET - 5 pm ET, Monday - Friday

What You’ll Be Doing:

You’ll design, build, and run reliable, scalable infrastructure with a strong platform engineering and SRE mindset. This is a hands-on role where you’ll own critical platform components (including cloud networking), reduce operational risk and toil, and help set technical direction.

You’ll partner closely with application and security teams, stay deep in the systems you own, and mentor other engineers while continuously improving reliability, performance, and security across the platform. Day to day, that means you’ll:

• Lead platform engineering initiatives using Kubernetes (EKS), Helm, and Infrastructure as Code
• Design and operate CI/CD platforms and deployment strategies to enable safe, low-risk releases
• Build and maintain strong observability foundations, including metrics, logging, alerting, and dashboards tied to service health
• Design, build, and operate scalable, secure AWS infrastructure, including VPCs, subnets, routing, NAT, VPNs, and Transit Gateway
• Own and evolve cloud networking and connectivity architecture, ensuring secure, reliable, and performant communication between services
• Configure and manage Cloudflare to support edge security (including WAF, DDoS protection, and rate limiting), optimize CDN performance and caching strategies, and handle DNS and traffic management.
• Actively participate in incident response, root cause analysis, and blameless post-mortems to drive durable corrective actions
• Strengthen security and compliance across infrastructure, including IAM, network security, container security, and SOC2 alignment
• Define and improve service reliability through SLIs, SLOs, and error budgets
• Reduce operational toil through automation and standardized platform patterns
• Identify and drive cost optimization, including cloud and network egress efficiency
• Mentor engineers and contribute to a collaborative, high-performance engineering culture

Please note this is a sample of what you’ll be doing. This job requires you to be able to adapt to change quickly in order to deliver an exceptional customer experience. Your duties, responsibilities, and activities may change at any time with or without notice.

What You’ll Need:

• 6+ years of experience in DevOps, Platform Engineering, or SRE roles
• Strong hands-on experience with:

• AWS, including networking and connectivity design
• Kubernetes (EKS)
• Infrastructure as Code (AWS CDK, Terraform, or similar)
• CI/CD pipelines (GitHub Actions preferred)

• Experience configuring and operating Cloudflare (CDN, WAF, DNS, edge security)
• Hands-on experience with scripting languages such as Python and Bash for automation and operational tooling
• Proven experience owning production systems with high availability, performance, and security requirements
• Solid understanding of cloud networking fundamentals (routing, load balancing, security groups, NACLs)
• Strong understanding of SRE principles and operational excellence
• Strong communication skills and ability to collaborate across teams
• Hands-on experience improving observability platforms (Prometheus, Grafana, OpenTelemetry)
• Prior experience mentoring engineers or leading cross-team initiatives
• Exposure to AI-assisted operations or intelligent automation
• Consistent, Reliable High-Speed Internet Access
• Dedicated, quiet workspace free from distractions

Nice to Have:

• Experience with advanced AWS networking (Transit Gateway, multi-account architectures, private connectivity)
• Experience building or operating internal developer platforms
• Familiarity with SOC2 or regulated environments

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Location & Commitments

• Full-time, direct-hire, 100% remote role
• Open to candidates residing in and legally eligible to work in the United States
• Not open to applicants residing in: Alaska, California, Hawaii, Washington D.C.
• Core hours: 8 am–5 pm EST, Monday–Friday
• Some flexibility is required during busy seasons or critical “right-now” moments

Equal Opportunity

Patriot is an equal opportunity employer. We do not discriminate against any employee or job applicant on the basis of race, color, gender, national origin, age, religion, creed, disability or sex.

More Reasons to Love Patriot

Great products start with great people—which is why we invest in our team so they can do their best work. In addition to a culture that encourages innovation and ownership, our full-time employees enjoy a comprehensive suite of benefits that help our team thrive inside and outside of work. Learn more about our opportunities and benefits on our Careers page.

Are you ready to take the next step in your career?

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Ready to take the next step in your career? We’d love to meet you.

Privacy NoticeTo protect the privacy of our customers and employees, please do not include sensitive Personally Identifiable Information (PII)—such as Social Security Numbers, Dates of Birth, or W-2s—when submitting your application.

Use of AI in the Hiring ProcessThank you for your interest in Patriot Software! To support a fair and efficient hiring process, we use AI-powered tools to assist with resume screening, note-taking, and interview insights. These tools help us evaluate candidates consistently and in compliance with EEOC and all applicable laws.

AI tools do not make hiring decisions—all decisions are made by our human hiring team. All applicants are evaluated based on their qualifications, skills, and experience.

By submitting your application, you acknowledge the following:

AI Usage

• AI may analyze an applicant's video, including facial expressions, as part of assessing position fit.
• AI tools may be used during interviews for note-taking, evaluating responses, and generating interview summaries.

On-Camera Video Interviews

• All interviews are conducted via video with cameras on to maintain compliance and security standards.
• Patriot is a camera-on company for all video interactions.

Photo Capture for Security

• If selected to interview, you may be asked to provide or have a photo captured.
• This photo is used only to verify that the same candidate is present throughout all interview stages.
• Photos are not shared externally, used for any other purpose, or stored after the interview process. They are securely disposed of once the process is complete.

Privacy & Data Use

• Any photos are used solely for candidate verification.
• Geolocation tools may be used only to verify your location and ensure interview integrity.
• All geolocation use is limited to security and compliance needs and follows all applicable privacy laws.