Senior Director, Product Management – Member Features

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Who we are:

Shape a brighter financial future with us.

Together with our members, we’re changing the way people think about and interact with personal finance.

We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.

The Role

SoFi is on a mission to help our members get their money right. We are seeking a Senior Director of Product Management to lead our Member organization. This leader will be a catalyst for our consumer product suite, overseeing a portfolio of nascent and scaling initiatives that define how members interact with SoFi globally. You will be responsible for turning ambiguous spaces into exceptional, world-class products at scale.

What You’ll Do

• Develop Strategy: Provide vision and direction for multiple strategic focus areas (AI, Loyalty, International) that impact the overall performance of the Department.
• Lead through Leaders: Manage through other senior managers and directors to attract, develop, and export talent via deliberate coaching and succession planning.
• Cross-Functional Integration: Lead complex negotiations and strategic conversations with senior leadership and external stakeholders to forge alignment on high-impact decisions.
• Operational Excellence: Make final decisions on implementation and ensure operational effectiveness across all member feature workstreams.

What You’ll Need

• Experience: 12+ years of product management experience, including significant time in high-growth technology environments.
• Education:

• Undergraduate Degree: Required in a technical or analytical discipline, such as Computer Science, Software Engineering, Data Science, Statistics, Applied Mathematics, or Systems/Industrial Engineering.
• Advanced Degree: MBA preferred

• Technical Adeptness: Comprehensive understanding of overall company and competitive environments, specifically in Consumer AI, Platforms, or International expansion.
• Proven Leadership: Exceptional track record of managing large-scale consumer platforms (millions of users) while fostering a culture of technical excellence.
• Collaborative Influence: Ability to reconcile multiple stakeholder views to drive business results in a highly regulated environment.

Compensation and Benefits

The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.

To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!

SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.

The Company hires the best qualified candidate for the job, without regard to protected characteristics.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

New York applicants: Notice of Employee Rights

SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.

Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.

Internal Employees

If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.