Senior Product Designer, Financial Operations

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Actively looking for a new opportunity to work on a team focusing on projects with real business impact? Do you thrive in environments where you can help raise the bar for quality, drive collaboration, and mentor others to reach their full potential? If so, you might be in the right place!

Lightspeed is looking for a Senior Product Designer to join our Financial Operations team.  This team designs powerful tools that give our internal Sales, Operations, Customer Support, Risk, and Onboarding Consultants a complete picture of our merchants—to help ensure that our merchants are set up with the best solutions to fit their business needs quickly and efficiently.  In this role, you'll help define a vision through iterative design and delivery.

The ideal candidate has a proven track record of transforming complex workflows into simple, clear customer journeys with user-friendly interfaces that seamlessly integrate with other workflows. You excel at identifying opportunities to deliver value and thrive in collaborative environments, working closely with engineers and product managers to create exceptional customer experiences.

What you’ll be doing:

• Problem Solving: Lead project work from a design perspective with autonomy and authority, facilitating design reviews and working sessions to help the teams deliver the best possible solutions. Turn nebulous concepts into specific ideas that are useful and delightful product features. Explores and integrates AI and emerging technologies to shape new approaches.
• Embedding Systems Thinking: Have UX expertise and deep understanding of design systems, UI design, and how micro-interactions can help users complete a task. Design holistic systems, flows and interfaces that are simple, elegant, user-friendly, and utilize deterministic automation and AI to streamline operations—capable of performing simple tasks autonomously, and as a partner in human-driven workflows when the tasks and decisions get more complex. Understand how to use the current design system best to ensure consistency across platforms and contribute to its continuous improvement.
• Driving User-Centricity: Draw insights from research and data, and know how to turn those insights into tangible solutions. Build relationships and advocate for the user when collaborating with cross-functional teams in product, engineering, and marketing.
• Collaboration: Be a positive role model and culture carrier within the studio as well as an advocate for design within the Lightspeed organization.

What you need to bring:

• At least 5 years of practical, in-house product, UX/UI design experience.
• Excellent communication skills. You can bring internal stakeholders on your design journey and explain work with focus and brevity.
• Strong aesthetic skills to help elevate the visual identity of our brands.
• Skilled in service design practices.
• A curiosity to continuously evolve your design process by leveraging AI tools to deliver better, more user-centered products.
• Applied experience working across all digital and physical manifestations of what we design - from the responsive web to native applications to the next technological leap.
• An acute level of self-awareness and deep empathy - for both the customer and your team’s goals.
• A deep curiosity and ability to consider product strategy and vision. You don’t just care about “how it looks,” or “what we should design,” but “why are we designing this at all?”
• An arsenal of design tools such as Figma, Google Suite, JIRA, and other prototyping tools like Lovable and Cursor

We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and give it a try!

You’ll enjoy:

• A flexible work environment that empowers you to do your best work
• A culture that celebrates performance
• The chance to make an impact in a team that’s big enough for career growth, but lean enough to make your voice heard
• Career-defining opportunities

Plus benefits designed to keep you happy, healthy and fulfilled.

• Flexible paid time off and remote work policies
• Equity options, because this is your company too
• Contributions to your pension plan. Your future matters
• Training opportunities to grow your skills and career
• Health and wellness credit so you feel your best
• Time off to volunteer and give back to your community
• Interest groups, employee led networks, social committees to sponsored sports teams
• Computer purchase program to get your personal Macbook
• Enhanced parental leave to support growing families

Fuel your growth. Find your people.

At Lightspeed, we carefully consider a wide range of factors when determining compensation, including your skill set, qualifications, experience, and market data. These considerations can cause your compensation to vary. We reasonably expect the total compensation for this position to be in the range of*$120,000-$130,000 CAD. Lightspeed also provides a variety of employee benefits including, but not limited to, medical, dental, wellness, life and disability insurance, RRSP plan and match, paid parental leave top-up, and paid time off.Please note that this compensation information is solely for candidates hired to perform work within Ontario and reflects the amount Lightspeed is willing to pay at the time of this posting. This role represents an**existing vacancy*at Lightspeed. Lightspeed uses artificial intelligence–enabled tools to support certain aspects of the recruitment process; all hiring decisions are made by our recruiting and hiring teams.

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To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Where to from here?

Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:

Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.

Lightspeed handles your information in accordance with our Applicant Privacy Statement.