Senior Specialist - Apparel and Accessories Testing, Zürich

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In Short

Do you want to stand at the intersection of elite sport and product innovation? We are looking for a dynamic Product Testing Senior Specialist to join our Apparel and Accessories Product Testing Team to be the dedicated link between our world-class On sponsored athletes and our Product Creation teams. You will work with athletes, capturing the unfiltered feedback that gives us our competitive edge.

This is not a typical 9-to-5 role: Your "office" will sometimes be a running track, a training camp, or a tournament venue. You will thrive in a fast-paced, ever-changing environment, building deep trust with athletes and translating their feedback into the next generation of performance apparel and accessories.

Your Mission

• Be the Athlete's Trusted Partner: Act as the primary testing point of contact for our sponsored, professional athletes. You will build and maintain strong, authentic relationships based on trust, credibility, and a shared passion for excellence.
• Design Agile Feedback Systems: Develop creative, flexible, and efficient ways to gather quantitative and qualitative insights from athletes who have limited time and specific needs.
• Translate Expertise into Insight: Master the art of "reading between the lines." You will translate elite athlete feedback—from a single word to a detailed conversation—into concrete, actionable insights for our Design, Development, and Product Management teams within the seasonal product creation calendar
• Coordinate Global Testing Logistics: Manage the end-to-end logistics for athlete testing, including product seeding and test scheduling. You will be on the ground at training camps and also responsible for remote feedback gathering.
• Capture Frontline Performance Intelligence: Act as a source of competitive intelligence and trend-spotting within the pro running and tennis circuits, feeding insights back into the wider organization.
• Champion the Elite Perspective: Serve as the internal advocate for our pro athletes, ensuring their unique needs and uncompromising performance demands are a driving force in the product creation process.

Your Story

• A master relationship-builder, with a natural ability to connect with people from diverse backgrounds. You are patient, empathetic, and know how to earn trust.
• You thrive in a fast-paced, fluid environment and are a brilliant creative problem-solver. When plans change, you adapt quickly and find a way forward.
• You possess a unique ability to listen and translate. You can draw meaningful insights from people who aren't trained to articulate detailed sensory feedback.
• You have 5+ years of experience in a field focused on the human experience with a product or service.
• You are willing to travel globally and have the flexibility to work outside of typical hours to align with athlete schedules and events.
• A clear communicator in English, both verbal and written.

We are excited to hear from candidates from diverse backgrounds, including but not limited to:

• Apparel Product Testing or Development
• User Experience Research (UXR)
• Biomechanics or Kinesiology
• Materials Science or Textile Engineering
• Ergonomics or Human Factors
• Sports Marketing or Athlete Management
• High-Performance Coaching

Your Team

You'll be part of a global team fueled by a culture of relentless discovery. We test and validate our product promises, transforming athlete feedback and scientific data into market-leading performance. While our creation partners work to make products great, our mission is to prove they're great. Based in Zurich, our team of Footwear, Apparel & Accessories, and Lab experts is the ultimate destination for individuals dedicated to enhancing the consumer experience.