Site Reliability Engineer

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About Us 

MarketAxess is on a journey to digitally transform one of the world’s largest financial markets, enabling the shift from analog, phone-based trading to a fully electronic marketplace. Why does this matter? Because our platform makes trading fixed-income more accessible, ultimately improving transparency, efficiency, and competition in the marketplace. Changing the way an established industry transacts is no easy feat. There will be twists and turns, because no one’s ever done this before. But now, more than 2,000 clients around the world rely on our solutions, and that number is only expected to grow in the years ahead. We know where we’re going. How we get there is up to us. Join us and help Take Us There.

The Role

We are looking for a Site Reliability Engineer (SRE) to join our X‑Pro team and help build and operate a next‑generation trading platform. This is a hands‑on technical role focused on reliability, scalability, and automation. You’ll work closely with other engineers to design, implement, and optimize systems that power our modernization journey to cloud‑native architectures.

As an SRE, you’ll contribute to building robust infrastructure, improving observability, and driving operational excellence. You’ll collaborate across teams, solve complex technical challenges, and set high standards for engineering quality—without formal people management responsibilities.

This role follows a regular work schedule of 11:00 AM to 8:00 PM Eastern Time to support platform coverage and collaboration across distributed teams.

How You’ll Help Take Us There

• Implement and refine SRE best practices to improve reliability, scalability, and operational efficiency.
• Automate workflows and infrastructure to reduce manual effort and accelerate delivery.
• Design and maintain CI/CD pipelines for seamless, secure deployments.
• Develop and enhance observability solutions—metrics, logging, and tracing—to ensure system health and compliance.
• Define and monitor SLIs/SLOs, using data-driven insights to improve service performance.
• Troubleshoot complex distributed systems issues and drive root cause analysis for incidents.
• Participate in incident response and postmortems, ensuring lessons learned translate into actionable improvements.
• Collaborate with developers on containerization and cloud-native deployments, optimizing for resilience and scalability.
• Contribute to infrastructure as code initiatives using tools like Terraform to standardize and automate environments.
• Stay current with emerging technologies, experiment with new tools, and share knowledge with the team.
• Advocate for reliability and operational excellence across engineering teams through technical influence and collaboration.

What We’re Looking For

• 5+ years of experience in SRE, DevOps, or related roles.
• Strong knowledge of public cloud platforms (AWS, GCP, or Azure) and Infrastructure as Code (Terraform preferred).
• Proficiency in at least one programming language (Java or Python) and scripting (e.g., Bash).
• Hands-on experience with containers and orchestration (Docker, Kubernetes).
• Solid understanding of CI/CD pipelines and tools like Jenkins or GitHub Actions.
• Familiarity with observability tools (Prometheus, Grafana, ELK, etc.).
• Experience defining and monitoring SLIs/SLOs.
• Strong problem-solving skills and ability to work in complex distributed environments.
• Ability to leverage GenAI tools (e.g., GitHub Copilot or equivalent) to accelerate development and improve code quality.
• Applying AI-driven practicessuch as prompt engineering and AI-assisted code reviews to boost productivity and reduce delivery time while mitigating risks.
• Excellent communication skills—able to collaborate effectively and explain technical concepts clearly.
• BS/MS in Computer Science, Engineering, or equivalent practical experience.

What You Can Expect from Us

• Hybrid Environment: Our employees enjoy a mix of working in the office and from home
• Free Food: We provide free lunch for employees when they are working in the office. Plus, our offices are stocked with snacks
• Paid Time Off: Competitive PTO package including vacation and personal days, sick leave and charity days
• Generous Parental Leave: Up to 20 weeks fully paid leave
• 401(k): Dollar-for-dollar employer match up to $17,500
• Employee Stock Purchase Plan: Employees can purchase MarketAxess common stock at a discount
• Wellness Stipend: We provide employees with up to $1K annually towards gym memberships, home office equipment and more
• Onsite Healthcare: We offer convenient access to world-class care through Mount Sinai at our Hudson Yards location
• Tuition Assistance and Professional Development: Benefit from live and on-demand learning, role-specific training, employee-led Lunch and Learns and guest speakers
• Core benefits: Highly competitive medical, dental, and vision programs

For job positions in NYC, NY, and other locations where required, the estimated salary range for a new hire into this position is $110,000 USD to $165,000 USD. Actual salary may vary depending on job-related factors, which may include knowledge, skills, experience, and location. You may also be eligible for annual cash incentives, equity, and other benefit programs. 

MarketAxess Corporation and its affiliates provide equal employment opportunities to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other legally protected characteristic in the location in which the candidate is applying. 

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