Software Engineer - Developer Experience

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What do we do?

Paddle offers digital product companies a completely different approach to their payment infrastructure. Instead of assembling and maintaining a complex stack of payments-related apps and services, we’re a Merchant of Record for our customers. That means we take away 100% of the pain of payment fragmentation. It’s faster, safer, cheaper, and, above all, way better.

We’re backed by investors including KKR, FTV Capital, Kindred, Notion, and 83North and serve over 5000 software sellers in 245 territories globally.

The Role:

The DX team at Paddle is focused on making Paddle a world-class experience for developers integrating our billing platform. We do that by owning the systems and tooling that underpin how sellers connect to Paddle, from the APIs and SDKs they use every day, to the notification infrastructure that handles tens of millions of events, to the authentication services that power every seller interaction.

We're looking for a Backend Engineer to join our team. You'll work on some of the highest-traffic and highest-stakes services in Paddle, alongside a cross-functional team of engineers, product managers, technical writers, and designers. This isn't a supporting role, you'll take real ownership of features and systems from day one, and grow into leading medium-sized projects as you find your footing.

If you care about building reliable systems at scale, have strong opinions about what makes an API actually good to build against, and want your work to directly shape how thousands of developers experience Paddle, this is the right place.

We use Go as our primary backend language, with PHP (Laravel) also in the mix across parts of what the DX team owns.

What you'll do:

• Contribute to and own features across our core backend services: webhooks, email notifications, authentication, and our app marketplace.
• Build and maintain SDKs (Go, Python, PHP) that help thousands of developers integrate Paddle faster.
• Help mature our API practices and processes, reviewing API changes, improving consistency, and ensuring we don't ship things we'll regret.
• Work with AWS services (ECS, SQS, EventBridge, and more) to keep Paddle's infrastructure performant and reliable.
• Perform code reviews and contribute constructively to your teammates' work.
• Contribute to documentation, both internal and developer-facing, so the knowledge you build doesn't stay siloed.
• Work closely with engineers, product managers, and technical writers to shape what great developer experience actually looks like at Paddle.

We'd love to hear from you if you:

• A solid backend engineering background with Go as your primary language.
• A good grasp of API design principles and what makes an API actually pleasant to build against.
• Experience building and maintaining services in production, you've been on the receiving end of an alert and know what it takes to keep things stable.
• The ability to take a medium-complexity problem, break it down, and deliver it independently with limited oversight.

A product mindset. You think about the developers who will use what you build, not just whether it compiles.

We'd also love to see:

• Some exposure to PHP (Laravel) is a nice bonus, a small part of what the DX team owns uses it, but it's not something we'd expect you to bring to the table.
• Comfort working with AWS infrastructure and the services commonly found in event-driven, high-throughput systems.
• Experience contributing to or maintaining SDKs, open-source libraries, or other developer tooling.
• A curiosity about AI and how it's reshaping software development, someone who's already exploring it in their day-to-day.

We'd be especially excited if you:

• Have hands-on experience with distributed systems and the failure modes that come with them.
• Are genuinely excited about AI, not as a buzzword, but as a real part of how you think about building better tools for developers.

Everyone is welcome at Paddle

At Paddle, we’re committed to removing invisible barriers, both for our customers and within our own teams. We recognise and celebrate that every Paddler is unique and we welcome every individual perspective. As an inclusive employer, we don’t care if, or where, you studied, what you look like or where you’re from. We’re more interested in your craft, curiosity, passion for learning and what you’ll add to our culture. We encourage you to apply even if you don’t match every part of the job ad, especially if you’re part of an underrepresented group.

Please let us know if there’s anything we can do to better support you through the application process and in the workplace. We will do everything we can to support any accommodations needed. We’re committed to building a diverse team where everyone feels safe to be their authentic self. Let’s grow together.

Why you’ll love working at Paddle

We are a diverse, growing group of Paddlers across the globe who pride ourselves on our transparent, collaborative and respectful culture.

We live and breathe our values, which are:

Paddle for others

Paddle together

Paddle simply

We offer a full suite of benefits, including attractive salaries, stock options, retirement plans, private healthcare and well-being initiatives.

We are a ‘digital-first’ company, which means you can work remotely, from one of our stylish hubs, or even a bit of both! We offer all team members unlimited holidays and 4 months of paid family leave regardless of gender. We invest in learning and will help you with your personal development via constant exposure to new challenges, an annual learning fund, and regular internal and external training.