Solution Engineer

Описание вакансии

The key to achieving revenue triumphs lies in fostering robust, collaborative, and trust-based customer relationships. By collaborating seamlessly across teams, you will empower over 400 Microblink customers to extract maximum value from our products.

Through your continuous initiatives, you will be instrumental in crafting future success narratives that showcase enduring partnerships and favorable outcomes for our customers.

About us

Microblink is the Identity Intelligence OS that establishes Know Your Actor: control over people and agents, how risk is assessed, and how decisions are made across digital journeys. Built for an adversarial AI era, Microblink replaces static verification with continuous identity control. As the only solution spanning IDs, biometrics, and payment cards, Microblink delivers a real-time command center where signals, policies, and decisioning can be calibrated with granular precision. Companies use Microblink to adapt faster than fraud, optimize outcomes over time, and enforce trust at scale across onboarding, authentication, and every moment in between. In 2025, Microblink processed 2.9 billion identities across 195+ countries/territories. Its proprietary Fraud Lab generates 100,000+ images monthly for training and testing models, achieving 100% deepfake detection in DHS-powered testing.

Interested to learn more? Explore our tech in action.

Here’s what you’ll do:

• Partner closely with our Sales, Account Management, and Customer Success teams to shape deal and account strategy, while leading white-glove onboarding experiences
• Lead with a solutions-first mindset—asking the right questions to understand a client’s goals, and proposing implementation paths that align with their business outcomes
• Act as the technical DRI and trusted advisor throughout the solution delivery lifecycle: from designing workflows and implementation to QA and deployment
• Collaborate cross-functionally with Product, Engineering, and Support to share insights, advocate for client needs, and drive continuous product improvement
• Own and complete technical components of RFPs, RFIs, and solution proposals
• Deliver compelling, customized product demos based on a vertical and use case with the ability to weave in technical recommendations across web, iOS, Android, and cloud platforms

You'll be successful in this role if you:

• Have 7–10+ years of experience in SaaS enterprise environments in technical pre-sales, solutions consulting, or implementation roles
• Have exceptional customer-facing skills and the ability to engage across multiple levels and departments within large organizations
• Are a confident presenter with excellent communication skills—both verbal and written
• Possess strong technical acumen, with working knowledge of APIs, web development, iOS, Android, and system integration
• Thrive in high-growth, fast-paced environments and are comfortable navigating ambiguity and building from scratch
• Are action-oriented, creative, and passionate about solving customer problems with a solutions-first mindset
• Bonus: you bring experience in identity verification, fraud prevention, or compliance

Additional Information

Department: Customer Success

Reports to: SVP of Customer Success

Location: Remote — United Kingdom

Here’s what you’ll gain if you join us:

• Become part of a global B2B SaaS identity company where your contributions truly make an impact- a high-performing, people-first culture that values growth, fosters learning, and rewards success
• Enjoy flexible work arrangements—work remotely, hybrid, or from one of our offices, depending on your preference.
• Unlimited PTO to support work-life balance.
• Region-specific benefits tailored to your location.
• Equity.

How can you join us?

If this role sounds like a fit, we’d love to hear from you. Just click “Apply” and send us your resume—we’re excited to meet passionate, talented individuals from around the world.

Microblink LLC is an equal opportunity employer committed to diversity and inclusion in the workplace. This policy applies to all employment practices within our organization, from hiring to the end of your business relationship with us. Accordingly, this job advertisement is equally applicable to all people and Microblink will make a hiring decision based solely on qualifications, merit, and business needs. We prohibit discrimination of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws, as well as our internal policies and culture.

For detailed information on how we process personal data, please read our Privacy Policy https://microblink.com/privacy-policy/ or reach out to our Data Protection Officer at privacy@microblink.com.