Strategic Operations Manager, Marketplace & Planning

Описание вакансии

<gh-intro> <text>

We are looking for an analytical and high-ownership Operations Manager to lead four of our most important domains in Lithuania: Planning & Analysis, Marketplace, Riders, and Trust & Safety. This is a high-impact role at the intersection of strategy and operations, directly supporting how Bolt operates in a key European market.

Please note that this is a full-time permanent employment opportunity. The monthly gross salary for this role ranges from 4800€ to 6200€ and will depend on your skills, knowledge, and experience.

</text> </gh-intro> <gh-about-us> <title>About us</title> <text>

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

</text> </gh-about-us> <gh-role-detail> <title>About the role</title> <text>

You will own the operational strategy across four interconnected pillars. Your focus will be on monitoring city performance, executing rider strategy, and ensuring compliance and safety standards across the platform. You will report to the General Manager and work cross-functionally with Growth Analytics, Central Operations, Legal, and Product teams.

</text> </gh-role-detail> <gh-responsibilities> <title>Main tasks and responsibilities:</title> <bulletpoints>

• <point>Performance Tracking & Planning: Monitor and track the business performance of cities within your region. Identify performance risks early and suggest corrective actions based on data.</point>
• <point>Marketplace Optimization: Develop analytical models to optimize marketplace health. Suggest and implement price changes, budget allocations, and competition defense mechanisms to maintain market position.</point>
• <point>Rider Growth: Lead the Rider domain with the primary objective of growing rider activity. Develop local programs to unlock new rider segments and expand Bolt's use cases beyond standard ride-hailing.</point>
• <point>Competition & Trends: Monitor market trends, competitor offerings, and partner earnings to ensure Bolt maintains a competitive advantage.</point>
• <point>Team Leadership: Lead and develop a high-performing operations team, ensuring multiple workstreams are delivered on time and to a high standard.</point>
• <point>Regulatory Implementation: Work with Legal and Public Policy teams to translate local and EU regulations into scalable operational processes.</point>
• <point>Advocacy: Navigate local policies and transportation sector trends to ensure internal processes remain compliant and ahead of requirements.</point>

</bulletpoints> </gh-responsibilities> <gh-requirements> <title>About you:</title> <bulletpoints>

• <point>You have 5+ years of experience in Operations, Consulting, Finance, Analytics, or a related analytical role. Experience working within tech, mobility, or a highly regulated industry is an advantage.</point>
• <point>You have experience managing or leading a team for at least 2 years (a big plus).</point>
• <point>You have an entrepreneurial mindset – you spot opportunities, take ownership, and move with urgency without waiting to be asked.</point>
• <point>You are highly data-driven with excellent numerical skills. You are comfortable developing analytical and decision frameworks in Excel/Google Sheets to support your strategies and suggestions.</point>
• <point>You have a strong sense of ownership and a hands-on approach. You are a problem-solver who can navigate obstacles independently and stay focused on results.</point>
• <point>You are an excellent communicator in both Lithuanian and English, able to present confidently to senior internal and external audiences.</point>
• <point>You hold a Bachelor's degree or higher in Economics, Business, Finance, Engineering, or a related analytical field.</point>

</bulletpoints> <text>

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don't tick every box, please consider applying! </text> </gh-requirements>

<gh-perks> <title>Why you'll love it here:</title> <bulletpoints>

<point>Play a direct role in shaping the future of mobility.</point>

<point>Impact millions of customers and partners in 600+ cities across 50 countries.</point>

<point>Work in fast-moving autonomous teams with some of the smartest people in the world.</point>

<point>Accelerate your professional growth with unique career opportunities.</point>

<point>Get a rewarding salary and stock option package that lets you focus on doing your best work.</point>

<point>Enjoy the flexibility of working in a hybrid mode with a minimum of 2 days in the office each week to foster strong connections and teamwork.</point>

<point>Take care of your physical and mental health with our wellness perks.</point>

</bulletpoints> <text>\*Some perks may differ depending on your location.</text> </gh-perks>

#LI-Hybrid