Strategy & Operations

Описание вакансии

The Problem

Severe mental illness affects over 15 million adults in the United States. Schizophrenia. Schizoaffective disorder. Bipolar I. Treatment-resistant depression. These are the conditions the rest of healthcare has systematically failed to build for.

What makes this problem different from most of healthcare is that the tools to solve it do not exist. The clinical protocols, the measurement science, the precision medicine, the technology to deliver coordinated longitudinal outpatient care for this population. None of it has been built. This is a frontier problem, and it requires frontier science and care delivery to solve.

We are developing all of it. The care, the science, the technology.

Who We Are

Amae Health is a Series B, venture-backed Public Benefit Corporation delivering specialty outpatient care for people with severe mental illness through high-acuity, in-person clinics nationwide.

Our integrated model brings psychiatry, therapy, primary care, dietitians, and community support together under one roof. Leading health systems—including NewYork-Presbyterian, Cedars-Sinai, Mass General Brigham, Novant Health, and CommonSpirit—partner with us to expand this level of care.

Alongside care delivery, we are building the science and technology the field has long lacked—proprietary clinical protocols, novel measurement, and an AI-driven data platform designed for severe mental illness.

The impact: fewer hospitalizations, greater stability, and more people living meaningful lives in their communities.

The Team

We are clinicians, operators, technologists, and scientists who chose Amae because the problem is hard and the stakes are real. We are not interested in incremental improvements to a broken system—we are redefining it.

Our teams work cross-functionally because the work demands it. The psychiatrist informs the product roadmap. Engineers understand the clinical complexity their technology must solve. Researchers sit alongside the operators running the clinics their work measures.

Every function—finance, product, people, growth, technology—exists to serve one goal: better outcomes for the people we care for.

The Role

The Strategy & Operations team at Amae plays a critical role in driving the programs and systems that support delivery of excellent care. This highly cross-functional role will work across a diverse range of teams and functions, leveraging complex problem-solving skills in a growth-oriented organization. This role is located in San Francisco, in office 5 days a week.

What You Will Work On

• Own the creation, rollout, and ongoing refinement of projects that support day-to-day behavioral health delivery; build structured workflows, playbooks, and feedback loops
• Partner with clinical and operational leaders to identify bottlenecks and design solutions that scale across markets
• Use data, user feedback, and operational insights to evaluate program performance and identify improvement opportunities
• Drive alignment across clinical, operations, product, and leadership teams to ensure programs are implemented smoothly and sustainably
• Lead communication, training, and rollout plans for new initiatives

What You'll Have

• 3+ years of experience within private equity management consulting, investment banking, venture capital, or within a healthcare organization driving initiatives from ideation to implementation
• Scrappy, self-starter mindset who vigorously looks for ways to grow an early-stage company
• Proven experience structuring and leading projects to drive successful outcomes
• Strong analytical, financial modeling, and problem-solving skills with high proficiency in Excel/Google Sheets
• Excellent written and verbal communication skills
• Experience in a startup and/or entrepreneurial environment; ability to thrive in a fast-paced culture, growing 0–1
• Passion and interest for the mental health space
• Bachelor's Degree required

What We're Building

Most healthcare companies ask you to optimize an existing system. We're building one that has never existed.

• A national care model designed for the highest-acuity patients in behavioral health.
• Precision medicine for severe mental illness, using multimodal clinical, behavioral, and social data to personalize treatment.
• A clinical operating system that integrates longitudinal data, real-time patient signals, and purpose-built tools into a single decision layer.
• New science and measurement frameworks to define what real outcomes look like in SMI.
• A health-system partnership model proving coordinated SMI care can work at scale.

Compensation & Benefits

Amae Health is committed to fair and equitable compensation practices. Base salary range for this role is $125,000 to $175,000 per year based on a full-time schedule; the compensation package will include equity. Total compensation includes comprehensive medical/dental/vision, unlimited PTO, parental leave, and programs built around employee well-being. We'll share specifics during the interview process.

Amae Health is building the care platform, the precision medicine, and the frontier science that severe mental illness has never had. If you want to be part of creating something this hard and this important, something that has never been done, we'd like to talk.

What We Value

We center care in all we do. Empathy is not a brand value. It’s how we make clinical decisions, build products, and treat each other.

We challenge convention. The existing system is the problem. We question it, we test alternatives, and we move with urgency when something works.

We take the work seriously, not ourselves. High standards and humanity are not in tension. We hold a hard bar for quality while leaving room for humor and levity.

Your job isn’t done until the job is done. We close gaps, we follow through, and we don’t hide behind titles or org charts.

We win together and fail together. We own outcomes as a team. We learn fast. We don’t do blame.

We hustle with humility. Speed matters. So does integrity. We assume best intent and stay grounded in the mission.