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Team Lead, Enablement
Deel — один из самых престижных работодателей в сфере SaaS с оценкой $17.3 млрд. Удаленная работа, опционы и возможность влиять на глобальный рынок труда делают эту вакансию исключительно привлекательной.
Сложность вакансии
Роль требует баланса между управлением командой и личным участием в проектах (player-coach). Высокая планка Deel к скорости и качеству в сочетании с необходимостью глубокого понимания процессов Customer Success делает позицию сложной, но интересной.
Анализ зарплаты
В вакансии не указана зарплата, но для уровня Team Lead в глобальной компании уровня Deel (Tier-1 SaaS) рыночные ожидания значительно выше средних по региону. Учитывая удаленный формат и штаб-квартиру в США, компенсация обычно включает конкурентный оклад и значительный пакет акций (RSU/Options).
Сопроводительное письмо
I am writing to express my strong interest in the Team Lead, Enablement position at Deel. With over three years of experience in GTM enablement and a proven track record of leading teams in high-growth SaaS environments, I am confident in my ability to drive operational excellence and mentor your Enablement Managers to deliver high-impact programs.
In my previous roles, I have successfully balanced the 'player-coach' dynamic, managing complex program lifecycles while simultaneously coaching team members on stakeholder management and execution standards. My deep understanding of Customer Success and Onboarding workflows allows me to build credible, results-driven enablement strategies that directly impact post-training performance and GTM efficiency.
Deel’s mission to unlock global opportunity resonates deeply with me. I am eager to bring my expertise in process optimization and data-driven reporting to your team, ensuring that your enablement initiatives scale as rapidly as the company itself. Thank you for your time and consideration.
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Описание вакансии
Who we are is what we do.
Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly.
Among the largest globally distributed companies in the world, our team of 7,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers.
Why should you be part of our success story?
As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are.
Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator’s top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google.
Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $17.3 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work.
Summary
This role acts as the execution and people-leadership anchor for internal Enablement programs. You are accountable for high-quality delivery, operational rigor, and consistent execution across enablement initiatives. You will coach and develop your team while remaining hands-on in program delivery, ensuring enablement programs are delivered on time, with quality, and with measurable impact.
Responsibilities
- Lead, mentor, and develop a small team of GTM Enablement Managers.
- Act as a player-coach, providing hands-on guidance while also executing on key programs when needed.
- Coach team members on program design, execution standards, stakeholder management, and enablement best practices.
- Ensure consistent application of enablement processes, frameworks, and quality standards across the team.
- Own execution quality across enablement programs, ensuring timelines, scope, and deliverables are met.
- Identify risks, bottlenecks, or execution gaps and proactively resolve them.
- Continuously improve operational processes, tooling, and workflows to increase efficiency and consistency.
- Track and report on program-level metrics including attendance, completion rates, engagement, and post-training performance.
- Review program outcomes with Enablement Managers and provide actionable feedback to improve future delivery.
- Support leadership with clear, reliable reporting on enablement execution and impact.
- Interact primarily with frontline managers, functional enablement partners, and internal SMEs to gather content, clarify requirements, and align on delivery timelines.
- Support Enablement Managers in stakeholder communication and expectation setting.
- Act as a point of escalation for delivery challenges or resource constraints.
- Identify opportunities to standardize, templatize, and scale enablement delivery.
- Encourage experimentation and creative problem-solving to improve learner experience and program effectiveness.
- Share best practices across the team and reinforce a culture of learning and ownership.
Qualifications
- 3+ years of experience in GTM enablement, program management, or a closely related role.
- 1+ years of experience managing or leading people across multiple initiatives or teams.
- Deep understanding of the GTM audience your team supports (Customer Success and/or Customer Onboarding), with credibility in that domain.
- Strong experience in process design, operational monitoring, and project management.
- Comfortable operating as both a coach and a hands-on contributor when needed.
- Demonstrated ability to solve problems creatively and leverage tools and resources effectively.
- Excellent organizational and prioritization skills; able to manage competing demands under tight deadlines.
- Clear, confident communicator with strong interpersonal and stakeholder-management skills.
- Highly self-directed with strong situational awareness; able to anticipate issues and act proactively.
- Results-driven and entrepreneurial, with a proven track record of delivering outcomes in fast-paced environments.
- Experience working in a high-growth technology or SaaS organization.
Total Rewards
Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.
Some things you’ll enjoy
- Stock grant opportunities dependent on your role, employment status and location
- Additional perks and benefits based on your employment status and country
- The flexibility of remote work, including optional WeWork access
At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.
Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visiting our careers page.Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives.
Deel will provide accommodations on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodations, please inform our Talent Acquisition Team via this link and a team member will be in touch to ensure your equal participation. If you have difficulty accessing the form, please email at recruiting@deel.com.
As part of our hiring process, we primarily rely on interviews and role-related assessments. In limited cases, we may also consider informal background information relevant to the role, in line with our privacy and fairness obligations.
This application process does utilise Automated Employment Decision Tools (AEDT) and AI systems to assist in evaluating candidates based on experience level, technical skills and qualifications. As a fully remote company, we also utilise AI-powered deepfake and fraud detection technologies to verify the authenticity of candidate identities and interactions during assessments and interviews. This processing is conducted in compliance with applicable Data Protection, AI Governance and Labour Laws. We ensure human oversight is maintained in all final hiring decisions. Your personal data is not used to train AI models. For more information on how we process your personal data, please see our Privacy Policy.
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Навыки
- Project Management
- Stakeholder Management
- Program Management
- SaaS
- Customer Success
- Coaching
- Process Design
- Data Reporting
- GTM Enablement
Возможные вопросы на собеседовании
Проверка навыка 'player-coach' и умения делегировать.
Как вы распределяете свое время между личными задачами по проектам и коучингом членов вашей команды?
Оценка понимания специфики аудитории (Customer Success/Onboarding).
Какие специфические метрики вы бы использовали для оценки эффективности программы обучения для команды внедрения (Onboarding)?
Проверка навыков управления изменениями и процессами.
Опишите случай, когда вы выявили узкое место в процессе обучения. Как вы его устранили и как измерили результат?
Оценка навыков работы со стейкхолдерами.
Как вы справляетесь с ситуацией, когда эксперты (SME) задерживают предоставление контента для критически важной программы?
Проверка соответствия культуре Deel.
Как вы поддерживаете культуру непрерывного обучения и экспериментов в распределенной команде?
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