Technical System Engineer

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Job Title: Technical Systems Engineer

Location: Spondon, Derby

Contract Hours: 42 hours per week

Shift Pattern: You’ll work 5 shifts each week on a rotating schedule (Monday–Sunday), which includes a mix of day, night and weekend shifts. Night shifts are paid at an enhanced rate.

Let's Discuss What's On The Table For You:

• 70% off HelloFresh or Green Chef boxes
• Free onsite parking (including ~90 EV spaces)
• Gym membership
• Bupa private medical insurance (including dental & family cover options)
• Nursery support scheme (save up to 40% on your nursery fees)
• Earn up to £500 with our Referral Program
• Electric vehicle scheme
• Cycle to work scheme
• Group Life Assurance
• Company pension scheme
• Mental health first aiders and an employee assistance programme
• Play a key part in supporting our Employee Resource Groups: FreshVets, Black Heritage Network, NEU Network (Neurodiversity), GET (Gender Equality Team) and FreshPride

Overview:

Our team’s mission is to provide first-level support for all fulfillment systems (including WMS, WCS) at our automated production site in Derby, with occasional support at our DE facility in Barleben. As part of a new warehouse software implementation team, you will work cross-functionally with key stakeholders to ensure smooth and efficient warehouse operations. You will serve as the first point of contact for system-related inquiries as well as develop and maintain automated test cases.

What You Will Be Doing:

• Provide real-time support for our Warehouse Control System (WCS) and Warehouse Management System (WMS)
• Identify opportunities for operational improvement, recommend and implement change controls, and define local reporting requirements
• Develop dashboards to enable system analysis and monitoring
• Continuously evaluate software systems, driving improvements through enhancements or change requests
• Coordinate with suppliers and internal development teams to resolve critical system issues
• Create and maintain work instructions, standard operating procedures, and training materials for WMS and WCS
• Ensure comprehensive reporting structures are in place to support operational transparency
• Participate in code reviews for automation quality & maintainability
• Developing and maintaining automated test cases

Who You Are:

• Bachelor's degree in Computer Science, Business Informatics, Engineering, or equivalent professional experience
• Solid understanding of supply chain processes and supporting technologies
• Demonstrated interest in process optimization and continuous improvement initiatives
• Highly organized, self-motivated, and able to manage tasks independently while consistently meeting deadlines
• Interest in AI-assisted engineering tools, automation, or data analysis
• Some exposure to debugging, log analysis, or quality-related workflows
• Proficiency in object oriented programming languages (e.g. Java)
• Foundational knowledge of quality assurance, basic test automation, and modern testing practices.

Technical skills:

• DevOps practices
• GitHub
• Problem-solving in operational environments
• Python scripting
• Proficiency in integrating automated tests into CI/CD pipelines (e.g. Jenkins, GitLab)
• Has understanding of all the contemporary technology trends: Agile, DevOps, Containers and has the ability to integrate testing automation into overall delivery automation.
• SQL database querying
• WCS/WCS engineering experience

Next steps: Your application will be reviewed and if successful, a member of the Talent Acquisition Team will be in touch within 2 weeks. To be considered for this role, you’ll need to have the independent right to work in the UK, as we're unfortunately unable to provide sponsorship at this time.

You are required to cooperate with HelloFresh in all health and safety matters. You are responsible for ensuring you take reasonable care of your own health, and safety as well as others who may be affected by the work activities you undertake. You must report incidents immediately and actively raise health and safety-related concerns to your Line Manager. As part of our commitment to maintaining a safe and secure environment, we will process Disclosure and Barring Service (DBS) checks to the successful individual. Failure to disclose relevant information at application or throughout the process could affect your employment with the company.