VP of Operations / COO / Head of Operations

Описание вакансии

#vacancy #operations #COO #executive #healthtech #remote

Position: VP of Operations / COO / Head of Operations

Company: MEDvidi

Level: executive / head

Work format: remote

Employment type: B2B

Location: worldwide

ABOUT THE COMPANY

🏢 MEDvidi is a fast-growing healthtech company delivering virtual care solutions across the United States. We operate in a highly regulated environment where clinical quality, operational excellence, and patient experience are critical.

TEAM

👥 You will work closely with the CEO, CMO/clinical leadership, Finance, Growth, Product & Engineering, and CX teams.

You will also have access to an Executive Advisor for strategic guidance and mentorship.

KEY RESPONSIBILITIES

—Operational Leadership & Execution

💻 Own and scale day-to-day operations across clinical ops, patient experience, and internal workflows;

💻 Build and optimize scalable processes balancing speed, quality, cost, and compliance;

💻 Establish operating cadence: KPIs, dashboards, business reviews, and accountability frameworks;

💻 Drive a data-driven operational culture.

—CEO Partnership

💻 Act as the CEO’s right-hand, translating strategy into execution;

💻 Ensure cross-functional alignment and delivery of key initiatives;

💻 Identify risks early and drive resolution.

—Clinical & Regulatory Partnership

💻 Partner with clinical leadership to ensure safe, compliant, and scalable care delivery;

💻 Align operational systems with regulatory requirements and audit readiness.

—Financial & Performance Management

💻 Partner with Finance on unit economics, efficiency, and margin improvement;

💻 Own planning cycles: annual, quarterly, headcount, and budgeting;

💻 Link operational performance with financial outcomes.

—Systems, AI & Automation

💻 Build and improve operational systems and tooling;

💻 Partner with Product & Engineering to implement AI-driven workflows;

💻 Identify automation opportunities to improve efficiency.

—Problem Solving & Risk Management

💻 Analyze operational data to identify root causes and bottlenecks;

💻 Lead structured problem-solving and implement long-term solutions;

💻 Proactively manage operational and regulatory risks.

—Team & Org Development

💻 Build and lead high-performing operational teams;

💻 Hire, develop, and manage leaders;

💻 Define roles, ownership, and decision-making processes.

REQUIREMENTS

—Experience

📌 12–18 years in operations leadership roles;

📌 Experience in healthtech, virtual care, or regulated healthcare environments;

📌 Proven track record of scaling operations in growth-stage companies;

📌 Strong understanding of unit economics and operational efficiency;

—Leadership & Mindset

📌 Builder mindset with ability to operate in ambiguity;

📌 Hands-on leader combining strategy and execution;

📌 Strong analytical and problem-solving skills;

📌 Excellent communication and stakeholder management;

—Nice to Have

📌 Experience with MSO / PC structures;

📌 Experience in virtual or hybrid care models;

📌 Experience with AI-driven or automated operational systems.

WHAT WE OFFER

✅ Health insurance after probation period;

✅ Sports compensation;

✅ Remote work on a B2B basis;

✅ 19 working days of paid vacation per year;

✅ Paid sick leave;

✅ Gifts for employees on special occasions;

✅ Career growth opportunities;

✅ Individual English lessons;

✅ Full ownership of operational strategy at a scaling-stage company;

✅ Opportunity to work on AI-driven products in a real healthcare environment;

✅ Strong team and high level of impact on the business;

✅ Direct collaboration with the CEO and participation in strategic decision-making.

For applications, please contact 👉🏼 Откликнуться