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Associate Project Manager, Korean speaking (Night Shift)
Интересная роль в международной компании с хорошим социальным пакетом и офисом в центре Шанхая. Основные минусы — ночной график, но это компенсируется возможностями карьерного роста и работой в глобальной среде.
Сложность вакансии
Средний уровень сложности обусловлен необходимостью свободного владения двумя языками (английским и корейским) и готовностью к работе в ночные смены. Основной вызов заключается в быстром темпе работы и необходимости глубокого анализа профилей экспертов.
Анализ зарплаты
Предлагаемая зарплата в Guidepoint обычно соответствует рыночным стандартам для международных консалтинговых и исследовательских компаний в Шанхае. Учитывая требование к знанию корейского языка и ночные смены, кандидат может рассчитывать на верхнюю границу рыночного диапазона.
Сопроводительное письмо
I am writing to express my strong interest in the Associate Project Manager position at Guidepoint. With over two years of experience in client services and a professional command of both Korean and English, I am confident in my ability to facilitate high-quality connections between your clients and industry experts. My background in managing complex projects in fast-paced environments aligns perfectly with Guidepoint's mission to deliver on-demand intelligence.
In my previous roles, I have demonstrated a keen ability to identify and vet subject matter experts while maintaining a high sense of urgency. I am particularly drawn to this opportunity because of Guidepoint's collaborative culture and the chance to support Korean-speaking clients during the night shift, ensuring seamless global service delivery. I am eager to bring my organizational skills and intellectual curiosity to your Shanghai-based team and contribute to the continued growth of your research enablement platform.
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Откликнитесь в guidepoint уже сейчас
Присоединяйтесь к глобальной команде Guidepoint и развивайте карьеру в сфере экспертных исследований, работая с ключевыми рынками Азии!
Описание вакансии
OVERVIEW:
Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.
Backed by a network of nearly 1.75 million experts, and Guidepoint’s 1,600 employees worldwide we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.
Play a vital role in Guidepoint’s success.
Guidepoint is seeking a dynamic Associate Project Managerto join our growing team. This role is pivotal in delivering high-quality primary research insights to clients by connecting them with the most relevant industry experts. The ideal candidate thrives in a fast-paced, collaborative environment and plays a key role in supporting global client service delivery across multiple industries.
Who We Are:
- Team-oriented and collaborative
- Hard-working professionals who strive for excellence
- Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients
- Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint
- Guidepoint is passionate about your career growth
What You Will Own:
- Partner with global Project Managers to support clients in gathering primary research insights
- Identify, recruit, and manage industry experts for consultations and surveys based on client needs
- Screen expert profiles and responses to assess subject matter expertise and suitability
- Coordinate and schedule expert consultations and meetings between advisors and clients
- Ensure compliance with client requirements and maintain accurate records in Guidepoint’s CRM system
- Collaborate closely with international team members to optimize service delivery
- Support Korean clients during night shift coverage, providing continuity when Japan-based Project Managers are offline
Experience You Will Bring:
- Bachelor’s or Master’s degree
- 2–3 years of experience in client service, account management, or a related role
- Fluency in English and Korean (spoken and written)
- Strong sense of urgency and ability to manage multiple priorities in a fast-paced environment
- Excellent interpersonal skills and ability to communicate effectively at all professional levels
- Proven ability to work both independently and as part of a global team
- Experience working in an entrepreneurial or high-growth environment
Skills You Will Bring:
- Strong organizational and time management skills
- Excellent written and verbal communication abilities
- Intellectual curiosity and eagerness to learn across industries
- Comfort working with global stakeholders across time zones
- Ability to deliver high-quality client service under tight timelines
- Attention to detail and strong judgment in assessing expert suitability
What We Offer:
- 14 annual leave days (PTO Days), 11 legal holidays, and 7 full paid sick days
- Social insurances and housing fund
- Shanghai CBD location, Hong Kou Football Stadium with Line 3 and line 8 metro
- Free snacks and beverages in the office, including free coffee
- Competitive salary depending on experience.
- Casual work environment,
- Monthly birthday celebration, team building, and other social events
At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.
#LI-TH1
#LI-Remote
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Навыки
- Project Management
- Client Service
- Account Management
- Korean
- English
- CRM
- Time Management
- Communication
Возможные вопросы на собеседовании
Проверка уровня владения корейским языком и способности профессионально общаться с клиентами.
Опишите ваш опыт взаимодействия с корейскими клиентами или партнерами в профессиональной среде.
Оценка готовности кандидата к специфическому графику работы.
Как вы планируете организовать свой рабочий процесс и поддерживать продуктивность во время ночных смен?
Проверка навыков приоритизации в условиях многозадачности.
Расскажите о ситуации, когда вам нужно было закрыть несколько срочных запросов одновременно. Как вы расставляли приоритеты?
Оценка способности кандидата критически оценивать компетенции экспертов.
По каким критериям вы будете определять, подходит ли конкретный эксперт под узкоспециализированный запрос клиента?
Проверка навыков решения конфликтных ситуаций.
Как вы поступите, если подобранный вами эксперт не оправдает ожиданий клиента в процессе консультации?
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