Escrow Assistant - Entry Level

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Here at Hometap, we’re collaborative, passionate, and always ready to roll up our sleeves to create solutions that help people get more out of homeownership — and out of life. Our first product, a home equity investment, gives homeowners the opportunity to quickly access the equity they’ve built in their home to pay for what’s most important to them, from handling debt to finally making much-needed renovations, without taking on debt.

We work hard, and have some fun along the way, too. You don’t have to take our word for it: The Boston Globe and Forbes have recognized us as a great place to work, and we’ve been honored for our commitment to innovation in the fintech space by Inc., HousingWire, and more!

In case you need any more convincing, we also provide competitive compensation, healthcare coverage, generous PTO, a meaningful equity package, and a strong culture with plenty of opportunities for team-building and camaraderie.

Interested in joining us on our mission to make homeownership less stressful and more accessible? We’d love to talk.

Who you are:

Hometap is seeking a detail-oriented and organized Escrow Assistant to assist in managing the full lifecycle of escrow transactions. In this role, you’ll process orders, including obtaining title searches, tax certificates, municipal lien certificates, HOA documents, and payoff demands. The ideal candidate is a strong communicator with the ability to collaborate across teams and engage with customers via phone and email.

You don't need to have escrow experience to be a great fit for this role. We're looking for someone who brings a high level of organization, technical proficiency, and comfort working in a fast-paced, growth-oriented environment. We'll teach you the rest! This is an in-person position, working out of our Simi Valley, CA office.

What you'll do:

• Process escrow orders, which includes opening orders, ordering title searches, ordering tax certs, ordering municipal lien certs, ordering and processing HOA documents, and ordering and processing payoff demands.
• Support Escrow Officers throughout the lifecycle of an escrow transaction
• Perform essential clerical duties such as filing, answering phones, typing forms, and corresponding with parties to the transaction

What you bring:

• Strong problem solver, comfortable working cross-functionally to identify and troubleshoot questions
• Excellent verbal and written communication skills, comfortable communicating with customers via phone and email
• Comfort working in a fast-paced, high-growth environment as an individual contributor and in collaboration with internal and external partners
• A high degree of organization, while maintaining the flexibility to reprioritize quickly
• Self-motivated and capable of managing tasks autonomously
• Technical aptitude: proficient in Microsoft Office and Google Suites, and comfortable learning new systems
• Experience in the service industry and/or administrative work preferred

The salary range for this role is $50,000 - $60,000, depending on your experience, skills, location, and other factors. You’ll also receive meaningful equity, so you can share in our growth and success. We offer generous medical, dental, and vision coverage, a work-from-home stipend, parental leave, and plenty of paid time off to recharge.

Hometap is on a mission to make homeownership less stressful and more accessible. Our home equity investment product provides homeowners with a fast, simple, and straightforward way to access the equity in their home without taking out a loan or having to sell. By investing alongside homeowners, Hometap offers debt-free cash in exchange for a share of their home’s future value — all without any monthly payments over the life of the investment. Through a combination of financial innovation and best-in-class customer service, Hometap enables people to get more from homeownership so they can get more from life.

Hometap believes that our differences are what bring us together, and one of our biggest priorities is creating a diverse workplace that welcomes and values each team member’s unique perspective, background, and ideas. All roles here are filled based solely on candidates’ qualifications and our business needs. 

Hometap is an equal opportunity employer. We provide employment opportunities regardless of race, age, color, religion, sex, sexual orientation, gender, gender identity, gender expression, genetic information, national origin, pregnancy, marital, veteran, or disability status. If there is an accommodation that would support your ability to apply and interview with Hometap, please let us know by emailing work@hometap.com.