Events Manager

Описание вакансии

About Procare

For over 30 years, Procare Solutions has been dedicated to empowering early childhood educators by providing products and services that enable them to focus on the care, safety and education of children.  We recognize the responsibility that comes with nurturing and educating children, which is why our child care management solutions are designed to automate business processes, help ensure safety and compliance, communicate with families and provide educational resources and training to help teachers and children thrive.

Over 40,000 satisfied customers have chosen Procare Solutions as their trusted partner in providing exceptional care for young minds.   

A Little About the Role

The Events Manager is responsible for the planning and execution of customer training events and industry and customer conferences across Procare and ChildPlus. This role owns event logistics, coordination, budget and delivery, while partnering closely with Customer Marketing and Multimedia to ensure a consistent, high-quality customer experience.

The Events Manager executes against established event strategies, manages vendors and timelines, supports large-scale events such as Training Scramble, and ensures operational excellence before, during, and after each event.

What you’ll do:

Event Planning & Execution

• Plan and execute ChildPlus and Procare training events and customer-facing programs
• Support large-scale events (including Training Scramble) with logistics, coordination, and onsite execution
• Manage event timelines, checklists, and task plans
• Coordinate vendors, AV, shipping, staffing schedules, and onsite needs
• Own internal and external communications associated with the events
• Ensure brand consistency across all events

Cvent & Systems Management

• Build and manage events in Cvent, including registration, sessions, and attendee communications
• Maintain accurate event data, registration flows, and reporting
• Support post-event reporting and attendee insights

Cross-Functional Collaboration

• Partner with Customer Marketing to provide event timelines, content details, and key messaging inputs
• Work with Multimedia on print and digital assets, signage, and event branding
• Coordinate with internal stakeholders across Training, Product, Sales, and Support

Swag, Print & Onsite Logistics

• Order swag, signage, and printed materials for assigned events
• Coordinate delivery, inventory, and onsite setup
• Ensure brand standards are followed across physical event materials

Operational Support & Documentation

• Maintain event calendar, SOPs, playbooks, and checklists
• Track budgets and expenses for assigned events
• Support continuous improvement through post-event retrospectives

Reporting & Follow-Up

• Ensure proper lead and customer information data capturing as possible at each event
• Assist with post-event summaries, attendance tracking, and NPS results
• Capture lessons learned and improvement opportunities

Our ideal candidate will have:

• Bachelor's degree in Marketing, Business, or related field
• 3–5+ years of experience in event management, training programs, or customer-facing events
• Experience supporting multi-day or multi-location events preferred
• Familiarity with Cvent or similar event platforms
• Detail-oriented execution
• Strong collaboration and communication skills
• Customer-focused mindset
• Comfortable working in fast-paced, deadline-driven environments
• Strong organizational and time-management skills
• Ability to manage multiple events simultaneously

Physical Requirements:

• This position works most of the time in a fixed office location and may involve sitting and/or standing for prolonged periods.
• Frequently required to communicate verbally and in writing (mostly email) with customers, prospects, and other employees.
• Ability to maintain focus, attention, and accuracy in a fast‑paced environment with frequent interruptions.
• Use of computer, telephone, and other office equipment for the greater part of the workday.
• This role follows a Monday–Friday work schedule during standard business hours.
• Occasional travel may be required to events, conferences, and other Procare office.

Why Procare?

• Excellent comprehensive benefits packages including: medical, dental, & vision plans
• HSA option with employer contributions
• Vacation time, holidays, sick days, volunteer & personal days
• 401K Plan with employer match and immediate vesting
• Employee Stock Purchase Plan
• Employee Discount Program
• Medical, Dependent Care, and Transportation FSA Plans
• Company paid Short and Long-Term disability and Life Insurance
• RTD EcoPass for all Denver employees
• Tuition Reimbursement and continued Professional Development
• Fast paced, high energy workplace environment in prime downtown location
• Regular company provided meals

Salary:

$76,000 - $82,400/year DOE

Location:

This position is preferably based in our Denver, CO, Medford, OR, or Atlanta, GA, offices. We are currently in a hybrid in-office/remote working model based on business needs. Employees must be willing and able to work in office a minimum of 3 days per week.