Head of Product, Scale & Enablement

Описание вакансии

Prezzee is a global leader in digital gifting and payments. We’ve sold over 150 million gift cards, partnered with 1,500+ brands, and served 8 million+ customers worldwide. Our mission is to change lives through the power of giving — connecting people and creating moments that truly matter, powered by borderless payment technology and innovative digital solutions.

The Role

We’re looking for a Head of Product – Scale & Enablement to lead the Scale & Enablement value stream.

In this senior global leadership role, you will own the strategy, roadmap, and delivery of the platforms and capabilities that ensure Prezzee can scale safely, reliably, and efficiently. Your work will strengthen the core systems that underpin growth — improving checkout and payments performance, optimising approval rates and cost of payments, strengthening fraud and risk controls, and building scalable ordering, SKU, and inventory capabilities.

Working closely with Product, Engineering, Data, Risk, Operations, and Finance, you will ensure our platform remains resilient, efficient, and ready to support global expansion.

This role can be based in our Melbourne or Sydney office

Why This Role Matters

This role sits at the heart of Prezzee’s ability to scale globally. As we expand across markets, partners, and payment methods, strong platform foundations are essential to sustain growth.

The Head of Product – Scale & Enablement leads the platforms and operational capabilities that power this scale. By strengthening payments, platform reliability, and operational foundations, you will enable growth teams to move faster, improve customer experiences, and support millions more gifting moments worldwide.

What You’ll Be Accountable For

• Setting the long-term vision, strategy, and OKRs for the Scale & Enablement value stream
• Owning a multi-quarter roadmap, prioritising initiatives using data, insights, and ROI
• Driving improvements in checkout conversion, payment approval rates, and platform reliability
• Reducing operational costs and inefficiencies as volume scales
• Delivering stable, scalable platforms that enable growth teams to execute effectively
• Leading go-to-market planning, launch readiness, and early-life performance tracking
• Serving as the single point of accountability for risks, dependencies, and delivery outcomes
• Influencing and aligning multiple squads and cross-functional teams to ensure strategic and operational priorities are executed

What You’ll Bring

• 10+ years of senior product leadership in tech-driven organisations, ideally with experience scaling operational platforms, systems, or foundational capabilities.
• Proven ability to influence and align cross-functional teams (Product, Engineering, Operations, Finance, Risk, etc.) to deliver complex, mission-critical initiatives.
• Deep experience with operationally critical systems, including payments, checkout flows, ordering, inventory, and SKU management.
• Strong commercial and analytical skills, including business casing, ROI assessment, cost optimisation, and operational performance metrics.
• Demonstrated success in risk, compliance, and fraud prevention, balancing security and business growth.
• Experience using data, operational metrics, and customer insight to prioritise initiatives, improve performance, and drive measurable outcomes.

Decisive, outcome-driven leadership capable of providing strategic direction while removing barriers and enabling teams to deliver.

• Exceptional stakeholder management and executive-level communication, working across global, distributed teams.
• Comfortable operating in ambiguous, high-growth, fast-moving environments, balancing strategic vision with hands-on operational delivery.

Why Join Prezzee?

You’ll play a key role in shaping the future of digital gifting at a global scale — working with talented people, modern technology, and a culture that genuinely values openness, excellence, and impact.

At Prezzee, we don’t just work – we innovate, collaborate, and shape the future of digital giving. As part of our dynamic team, you’ll contribute to a global company’s growth while enjoying a flexible, supportive, and inclusive work environment.

We offer:

• Prezzeeversary Leave – Extra day of annual leave for each year you’re with us
• BirthYay Leave – Celebrate you with a paid day off during your birthday month
• Novated Car Leasing – A tax-smart way to bundle and pay for your car and running costs
• ClassPass Membership – Fully covered monthly credits for fitness, wellness, and beauty
• Office Allowance – One-time payment to upgrade your office setup
• Flexible Work Perks – Flex your hours, take Culture Swap Days, and work from anywhere for 30 days a year
• Prezzee Staff Discounts – Exclusive deals on Prezzee gift cards
• Wellbeing Support – Mental, social, financial, and physical wellbeing support via Telus
• Learning & Development – Grow your career with LinkedIn Learning, job shadowing, industry programs, and Lunch & Learn sessions
• Employee Resource Groups – Foster belonging and advocacy through groups like EmpowHer and Pride
• Parental Leave – 12 weeks for primary carers and 4 weeks for secondary carers

Prezzee has been recognised for the third consecutive year as a Computerworld Best Places to Work in IT, and as a Great Place to Work® 2026 across all regions. We value diversity, collaboration, and innovation in everything we do. Join a global team united by our core values: Give openness, Give greatness, Give magic, Give a damn & Give ingenuity.

Prezzee is an Equal Opportunity employer. We believe diversity drives better products, stronger culture, and global growth. Our mission is for people to be their most authentic selves, to inspire, innovate, and celebrate within a culture of belonging. We do not discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, marital, veteran, or disability status.

We are looking for people to help create human connections, make magic, and shape the future of gifting — so even if you don’t tick every box, we’d love to hear from you! Please let us know if you require any adjustments as part of the application process.