[HELLOCONNECT] Purchasing Coordinator (US)

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The Role

At HelloConnect, you will be part of a dynamic team that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences.

As a Purchasing Coordinator, you will take on a key responsibility in managing and overseeing the purchasing activities of an organization, contributing to our ongoing efforts to drive business success and enhance customer satisfaction.

We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you!

What you’ll do

• Support our inbound supply chain operations & external partnerships  to ensure our ingredients arrive to our customers on time and in full
• Calculate and issue purchase orders for your category area(s). Revise or raise additional purchase orders as required
• Complete the necessary audit checks to ensure orders are complete and accurate before sending to suppliers
• Resolve any queries raised by suppliers on the purchase orders or transportation, escalate where necessary
• Resolve operational issues and perform root cause analysis. Put into place corrective actions to help prevent similar issues from reoccurring
• Help to establish, create and maintain reports that support daily operations
• Distribute forecast information to HelloFresh suppliers
• Partner closely with the Suppliers and internal teams such as Forecasting, Procurement, Warehouse and Inventory to ensure purchase orders are timely and fulfill customer requirements
• Correct or escalate any data inaccuracies to your Line Manager
• Report any tooling issues and recommend improvements
• Maintain the confidentiality of our data and uphold the integrity of our business
• Support on additional day to day tasks as needed, including but not limited to, data entry, emergency purchase orders, updates to delivery schedules and inventory data analysis
• Extract and aggregate data from the invoicing system for invoice analysis and reconciliation
• Analyse errors and trace them back to the root cause using raw data from the appropriate database.
• Remain flexible to changing duties and responsibilities as business needs vary

What you’ll bring

• At least 2 years of previous purchasing experience
• Requires expertise in operating Microsoft Office programs, and ideally ERP/MRP systems
• Language: English

What we offer

• Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication
• Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind
• Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform
• Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures
• Work-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time

Are you up for the challenge?

The first step to your new role starts here. Send in your application, along with your salary expectations and preferred start date. Our dedicated team will thoroughly review your details. We are excited to connect with you soon! 

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