HR Services Team Leader

Описание вакансии

HR Services Team Leader

Sonova Group

*📍* Warsaw, Poland

About the role

Sonova is looking for an HR Services Team Leader to oversee the HR Services team and ensure high-quality administrative support across the entire employee lifecycle. The role combines team leadership, HR operations, process improvement, and day-to-day support for employees and managers.

What you’ll do

— Lead and support the HR Services team in daily operations

— Manage workload, priorities, team performance and engagement

— Act as the escalation point for HR operational issues

— Mentor team members and identify development and training needs

— Oversee employee lifecycle administration, from onboarding to exit

— Ensure accurate HR data management and compliance with policies and payroll requirements

— Handle HR queries from employees and managers

— Identify and implement improvements to HR processes and systems

— Collaborate with HR stakeholders, managers and external partners

— Support HR initiatives and ensure smooth service delivery

What they’re looking for

— 5+ years of HR administration experience in an international environment

— Experience leading or supervising a team

— Strong knowledge of the employee lifecycle and HR processes

— Degree in HR, Business, Psychology or a related field

— Strong organizational, prioritization and leadership skills

— Structured, service- and solution-oriented mindset

— Fluent English and Polish

— Strong MS Office skills, especially Excel

— Experience with HR systems such as SAP, SuccessFactors or ServiceNow

Nice to have

— Additional HR or leadership training

— Experience in HR projects or process improvement

— Familiarity with AI tools for improving efficiency

— German, Spanish, Italian, French or Dutch as an additional language

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*📱* Международные HR Вакансии | HR Worldwide

*🪙* Обзор заработных плат в Европе 2026