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Impact Program Contractor
Работа в одной из самых быстрорастущих ИИ-компаний мира с уникальной культурой и высокой оценкой. Отличные возможности для нетворкинга и профессионального роста, несмотря на контрактный характер позиции.
Сложность вакансии
Роль требует высокой степени автономности и умения самостоятельно создавать технические решения (no-code, Python) для автоматизации процессов. Высокая планка ожиданий в ElevenLabs и отсутствие четких должностных инструкций добавляют сложности.
Анализ зарплаты
Позиция является контрактной, что часто подразумевает более высокую почасовую ставку, но отсутствие стандартного соцпакета. Указанный диапазон соответствует рыночным ставкам для опытных операционных специалистов в США, работающих с ИИ-технологиями.
Сопроводительное письмо
I am writing to express my strong interest in the Impact Program Contractor position at ElevenLabs. Having followed your rapid growth from the launch of your first human-like AI voice model to your current $11B valuation, I am deeply impressed by your commitment to excellence and your 'AI-first' approach to operations. My background in building scalable systems and my hands-on experience with AI tools like Claude and GPT APIs align perfectly with your goal of moving from manual workflows to automated, high-impact partnership management.
In my previous experience, I have consistently demonstrated a bias toward action by identifying operational inefficiencies and implementing technical solutions to resolve them. I am particularly excited about the opportunity to source and manage partnerships with nonprofits and educational organizations, ensuring that ElevenLabs' technology reaches those who can benefit from it most. I am a structured thinker who thrives in autonomous, fast-paced environments, and I am eager to contribute to the mission of scaling social welfare through your industry-leading audio foundational models.
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Описание вакансии
About ElevenLabs
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
How we work
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
What we offer
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
About the role
We’re hiring an Impact Program Contractor to help shape and scale the next phase of the ElevenLabs Impact Program, with a focus on supporting operations, as well as education and expanding social welfare through ElevenLabs technologies. This role will support the operations behind building and managing high-quality partnerships with nonprofits and educational organizations globally, ensuring we work with the right partners and help them achieve meaningful outcomes with our technology.
You’ll operate within the Partnerships team, focusing on identifying opportunities to use AI to streamline internal workflows, improve how we support partners, and build systems that enable us to scale impact efficiently. This includes designing and implementing AI-driven processes, experimenting with tools and agents, and moving from manual, one-off work to scalable, repeatable systems.
You’ll also work across operations, product, and marketing to grow the program - sourcing and evaluating partners, supporting outreach to mission-driven organizations, and continuously refining how the Impact Program operates and scales.
This role is highly autonomous and execution-focused.Instead, you’ll identify opportunities, propose solutions, and execute quickly. The ideal candidate is open to a contractor position with strong ownership, structured thinking, and a clear interest in using AI to drive impact at scale.
What you’ll do
- Design and implement AI-driven workflows for the Impact Program
- Source, evaluate, and manage partnerships with nonprofits and educational organizations
- Support and ideate systems that enable us to scale high-quality partnerships across many organizations
- Execute outbound campaigns and partner communications across the full partnership lifecycle
What you bring
- Strong bias toward action, with the ability to operate independently in ambiguous, fast-moving environments
- Hands-on experience using AI tools (e.g. ChatGPT, Claude, APIs) to automate workflows or build solutions
- Ability to identify inefficiencies and translate them into scalable, AI-driven systems
- Interest in education, nonprofits, and scaling social impact through high-quality partnerships
- Strong analytical and structured thinking skills, with the ability to break down problems and track performance
- Strong written communication skills, with the ability to create clear, compelling materials
- Strong organizational skills, with the ability to manage multiple workstreams and drive execution
Bonus
- Experience working in operations, nonprofits, education organizations, or mission-driven initiatives
- Experience building tools, workflows, or prototypes (no-code, Python, APIs, etc.)
- Interest in product, UX, or designing for non-technical users
Location
This role is remote-first and can be executed from anywhere in the United States, with the ability to operate in PST–EST time zones preferred.
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Навыки
- Project Management
- Partnership Management
- Python
- API
- Analytical Skills
- Claude
- ChatGPT
- Operations
- No-code
Возможные вопросы на собеседовании
Проверка практических навыков использования ИИ для оптимизации работы.
Опишите конкретный пример, когда вы использовали ИИ-инструменты или API для автоматизации рутинного процесса. Каков был результат?
Оценка способности кандидата работать в условиях неопределенности, характерных для ElevenLabs.
Как вы приоритизируете задачи в среде, где нет четких должностных инструкций и иерархии, а фокус направлен только на результат?
Проверка аналитического мышления и понимания специфики некоммерческого сектора.
По каким критериям вы бы оценивали потенциального партнера-некоммерческую организацию, чтобы убедиться, что сотрудничество принесет максимальный эффект?
Оценка навыков масштабирования процессов.
Если бы вам нужно было масштабировать программу с 10 до 1000 партнеров за квартал, какие ИИ-агенты или системы вы бы внедрили в первую очередь?
Проверка коммуникативных навыков и умения убеждать.
Как бы вы сформулировали ценностное предложение ElevenLabs для крупного образовательного фонда, который никогда не использовал ИИ в своей работе?
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