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Operations Associate (Part-Time) - City Place
Хорошая позиция для старта в известном бренде с отличными корпоративными льготами (скидки, йога). Ограничением является частичная занятость и отсутствие медицинских льгот для парт-тайм сотрудников.
Сложность вакансии
Роль начального уровня, требующая физической выносливости и базового опыта в ритейле. Основная сложность заключается в поддержании высокого темпа работы и строгом соблюдении графиков в пиковые периоды.
Анализ зарплаты
Зарплата для данной позиции в Уэст-Палм-Бич обычно соответствует рыночному уровню для ритейла. Указанный диапазон отражает средние почасовые ставки для операционных сотрудников в штате Флорида.
Сопроводительное письмо
I am writing to express my interest in the Operations Associate position at Alo Yoga's City Place location. As a dedicated professional with a strong background in retail operations and a personal passion for the mindful movement and wellness lifestyle that Alo embodies, I am confident in my ability to contribute to your store's efficiency and success.
In my previous experience, I have developed a keen eye for inventory accuracy and visual merchandising standards, ensuring that the sales floor remains both inviting and commercially productive. I am physically prepared for the dynamic nature of this role, from managing shipments to executing floor sets, and I am fully committed to supporting the team during peak periods like the holiday season. I look forward to the possibility of bringing my energy and operational expertise to the Alo team.
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Описание вакансии
WHY JOIN ALO?
Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.
OVERVIEW
The Operations Associate is critical in the store team and is responsible for driving profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Management team in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.
Key Job Responsibilities
- Execute inventory management processes effectively with a focus om maximizing inventory accuracy and reducing shrink
- Investigate and root cause inventory accuracy issues, partnering with the General/Store Manager to escalate process or system gaps
- Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
- Maintain and champion strong visual standards for the sales floor
- Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
- Support a safe work environment and efficient operation through strong stockroom standards and processes
- Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
- Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Management team.
- Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
- Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
- Resolve client needs quickly & effectively ensuring customer satisfaction
- Identify product concerns and communicate inventory needs to support the business goals
- Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently.
Operations Associate Qualifications
- 1+ years prior work experience in a client-centric, sales & operational environment
- Requires constant movement in and around all areas of store
- Ability to lift, push, carry or otherwise move up to 50 pounds
- Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
- Ability to stand and move for an entire shift
- Passion for customer service and delivering exceptional experiences
- Self-motivated with a desire to achieve results and excel individually, and as a team
- Aligns with and embodies ALO’s Guiding Principles
Operations Associate Schedule
Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January).
As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.
JUST SOME OF THE PERKS
- Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
- Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
- Monthly Store Incentives
- Clothing Allowance
- Free yoga classes at any of our Sanctuaries (select cities)
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Навыки
- Inventory Management
- Visual Merchandising
- Retail Operations
- Customer ServiceBase
- Supply Management
- Loss Prevention
Возможные вопросы на собеседовании
Проверка понимания операционных процессов и их влияния на бизнес.
Как вы обеспечиваете точность инвентаризации при обработке больших объемов поставок?
Оценка клиентоориентированности в условиях многозадачности.
Как вы расставляете приоритеты между операционными задачами (разбор поставки) и помощью покупателям в зале?
Проверка соответствия ценностям бренда.
Что для вас значит концепция 'mindful movement' и как вы можете транслировать её клиентам Alo?
Оценка готовности к физическим нагрузкам.
Готовы ли вы к работе, требующей постоянного движения, подъема тяжестей и работы на лестнице в течение всей смены?
Проверка надежности в критические периоды.
У нас есть обязательный период присутствия в праздничные дни (Blackout period). Готовы ли вы к такому графику?
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