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Operations & Visual Manager - The Gate at Manhasset
Привлекательная позиция в быстрорастущем премиальном бренде с отличным пакетом льгот, включая бонусы, скидки и велнес-программы. Четко прописанные обязанности и возможности для карьерного роста внутри компании.
Сложность вакансии
Роль требует баланса между аналитическими навыками (управление бюджетом, KPI) и физической выносливостью. Основная сложность заключается в необходимости совмещать операционное управление складом с высокими стандартами визуального мерчандайзинга в динамичной ритейл-среде.
Анализ зарплаты
Указанная роль соответствует уровню Assistant Store Manager. В регионе Нью-Йорк/Манхассет рыночные зарплаты для таких позиций в премиальном ритейле обычно выше средних по стране. Предложение Alo Yoga конкурентоспособно, особенно с учетом ежемесячных бонусов и дополнительных льгот.
Сопроводительное письмо
I am writing to express my interest in the Operations & Visual Manager position at The Gate at Manhasset. With over four years of leadership experience in premium retail, I have developed a keen eye for visual merchandising and a rigorous approach to inventory management. I admire Alo Yoga’s commitment to mindful movement and believe my background in optimizing store operations while maintaining high aesthetic standards aligns perfectly with your brand's mission.
In my previous roles, I have successfully led teams to exceed KPIs by streamlining back-of-house processes and ensuring the sales floor remains customer-ready through strategic labor planning. I am particularly drawn to this role because it combines the analytical side of business—such as budget monitoring and sell-through analysis—with the creative execution of visual strategy. I am eager to bring my expertise in succession planning and operational efficiency to the Manhasset team to drive both growth and community engagement.
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Присоединяйтесь к команде Alo Yoga в Манхассете и станьте лидером, объединяющим операционное совершенство и эстетику бренда!
Описание вакансии
WHY JOIN ALO?
Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.
OVERVIEW
The Operations and Visual Manager is a member of the store leadership team who deals with ALO’s operational and visual strategy in the store. This individual is passionate about inventory management, labor planning and scheduling, and visual execution – all with a lens on driving an efficient and effective store operation. This role’s north star is pointed at ensuring that the store is customer-ready at all times. Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently.
Operations & Visual Leader
- Oversee and support execution of key operational and visual processes
- Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps
- Champion strong visual standards for the salesfloor by leveraging business performance data
- Support sell-through management by ensuring accuracy of inventory counts and coordinates labor hours to efficiently receive product deliveries
- Supports a safe work environment and efficient operation
Business Leader
- Represent the business in meetings and on conference calls, in partnership with General Manager
- Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)
- Future planning workflow business needs to protect optimal performance
People Leader
- Ensure that the Operations and Visual team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
- Leads a team through accountability, continuous coaching, development of talent, and elevating KPI or results driven communication throughout the Operations and Visual team
- Establish internal & external pipeline through succession planning and recruitment strategy
- Writes an effective schedule that prioritizes the best business strategy, in partnership with the General/Store Manager
Flow Experience Leader
- Oversees the execution of Flow experience deliverables while protecting operational efficiency
- Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support organizational goals and to achieve inventory and sales floor KPI’s
- Demonstrate an ability to navigate the organization with a balance of business need and brand culture
Operations & Visual Manager Qualifications
- 3-5 years of retail or related industry leadership experience
- Working knowledge of MS Office (Word, Excel and Outlook)
- Extraordinary interpersonal and communication skills, both verbal and written
- Agile with the ability to handle multiple tasks in a changing environment
- Aligns with and embodies ALO’s Guiding Principles
- Independent work ethic, time management skills, and personal accountability
- Requires constant movement in and around all areas of store
- Ability to lift, push, carry or otherwise move up to 50 pounds
- Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
- Ability to stand and move for an entire shift
Operations & Visual Manager Schedule
To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January).
As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.
JUST SOME OF THE PERKS
- Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
- Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
- 401K with company matching (Full-Time Employees)
- Monthly Store Incentives
- Clothing Allowance
- Free yoga classes at any of our Sanctuaries (select cities)
The Company’s Assistant Store Manager base pay ranges from $___- $____/ year. Please also note, Assistant Store Managers are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club.
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Навыки
- Inventory Management
- Labor Planning
- Visual Merchandising
- Microsoft Office
- Budget Management
- KPI Analysis
- Scheduling
- Retail Leadership
- Succession Planning
Возможные вопросы на собеседовании
Проверка способности кандидата использовать данные для улучшения визуального представления товара.
Как вы используете отчеты о продажах и показатели оборачиваемости (sell-through) для корректировки визуальной презентации в торговом зале?
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Проверка умения планировать ресурсы в пиковые периоды.
Как вы подходите к составлению графика работы сотрудников, чтобы сбалансировать операционные задачи (прием поставки) и качественное обслуживание клиентов?
Оценка лидерских качеств и соответствия культуре бренда.
Как вы транслируете ценности Alo Yoga (осознанность, сообщество) своей команде и как это влияет на их повседневную работу?
Проверка готовности к работе в условиях высокой нагрузки.
Как вы расставляете приоритеты в периоды высокой нагрузки, такие как Blackout period, когда операционные задачи и поток покупателей достигают максимума?
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