PMS Specialist-Imaging Lead

Описание вакансии

Role Overview:

We are seeking a skilled PMS Specialist / Imaging Lead to join our IT department, responsible for the technical management, optimization, and support of our practice management and imaging systems. This role focuses on ensuring system reliability, integrations, and data integrity while supporting clinical and administrative teams with technical solutions. The ideal candidate combines deep IT expertise with a strong understanding of healthcare software workflows and imaging systems. This individual serves as both a technical and operational leader, overseeing PMS upgrades, PMS performance, leading system-related projects, and guiding team members to ensure consistent workflows, data integrity, and operational excellence across all supported practices.   

Key Responsibilities:  

PMS Strategy, Support & Optimization  

• Serve as the enterprise subject matter expert for all supported PMS platforms.
• Partner with Operations, IT, Revenue Cycle, and Clinical leadership to align PMS capabilities with organizational goals.
• Oversee system configuration, templates, user permissions, and security standards.
• Troubleshoot complex system issues and escalate to PMS vendors as well as work hand in hand with other internal IT team members as needed.
• Manage schedules for PMS/Imaging upgrades and migrations.

Leadership & Project Management 

• Lead PMS-related projects including PMS system upgrades, integrations, conversions, and new practice onboarding.
• Manage timelines, resources, and deliverables for cross-functional initiatives.
• Provide guidance, coaching, and oversight in regard to the PMS for all analysts, trainers, or support team members.
• Act as the primary point of contact for all all PMS initiatives during acquisitions and de novos.
• Develop and maintain project documentation, SOPs, and standardized workflows.

Training, Change Management & Adoption 

• Cross train all support members on new features, and enhancements for PMS upgrades and migrations.
• Help to standardize and narrow down the current the list of PMS systems.
• Mentor support team members and serve as an escalation resource for complex training or system issues within the PMS.
• Evaluate training effectiveness and continuously improve educational materials.

Integrations & Technology Enablement 

• Oversee PMS integrations with imaging systems, patient communication platforms, and third-party vendors.
• Collaborate with IT on cybersecurity, system access, and infrastructure requirements.
• Test and validate new features, upgrades, and enhancements prior to deployment.

Requirements:  

• 2+ years of hands-on experience with dental practice management software in a DSO or multi-location dental environment.
• Advanced proficiency in one or more major dental PMS platforms (Denticon, Dentrix, DSN Cloud, Eaglesoft, EndoVision, Medims, OMSVision, PBS Endo, TDO, WinDent, WinOMS 10).
• Advanced proficiency with one or more major dental imaging software: Apteryx, Carestream, CS OMS, Cliniview, Dexis,DTX Studio, EZDent, ICAT, I-Dixel, Romexis, Schick, Sidexis, SmartScan, TDO, Vixwin
• Strong understanding of dental operations, front office workflows, billing, insurance, and revenue cycle.
• Demonstrated experience leading projects and influencing cross-functional teams.
• Ability to communicate technical concepts to non-technical stakeholders.

Benefits:

• BCBS Medical & Dental insurance Options
• VSP Vision Coverage
• Complimentary Life Insurance Policy (employee only)
• Short-term & Long-Term Disability
• Pet Insurance Coverage
• 401(k) plan w/match options
• HSA / FSA Account Access
• Identity Theft Protection
• Legal Services Package
• Hospital/Accident/Critical Care Coverage
• Paid Time Off

About Us:

Specialty1 Partners is a practice services organization committed to providing non-clinical, business support services to the nation's leading specialty dental practices. The company was founded in 2019 by four endodontists who wanted to provide unique and differentiated support to specialty dental practices. Originally focusing on support to endodontics practices (under the Endo1 brand), Specialty1 Partners quickly expanded its support to periodontics and oral surgery practices.

Since its founding, Specialty1 Partners has grown rapidly to become one of the largest private owners of specialty dental practices in the US. Headquartered in Houston, TX, Specialty1 Partners is led by its founders and a management team that is focused on ongoing growth and delivery of best-in-class services across its network of practices. Specialty1 Partners currently has over 225 locations across 28 states.

Location: 1800 West Loop S., Suite 2000 Houston, TX 77027

Modality: In Person

We believe in transparency through the talent acquisition process; we support our team members, past, future, and present, to make the best decision for themselves and their families. Starting off on the right foot with pay transparency is just one way that we are supporting this mission.

Position Base Pay Range

$80,000—$90,000 USD

Specialty1 Partners is the direct employer of non-clinical employees only. For clinical employees, the applicable practice entity listed above in the job posting is the employer. Specialty1 Partners generates job postings and offer letters to assist with human resources and payroll support provided to the applicable practice. Clinical employees include dental assistants and staff assisting with actual direct treatment of patients. Non-clinical employees include the office manager, front desk staff, marketing staff, and any other staff providing administrative duties.

Specialty1 Partners and its affiliates are equal-opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following (which is a non-exhaustive list): race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws. Specialty1 Partners' Privacy Policy and CCPA statement are available for view and download at https://www.specialty1partners.com/privacy-policy/

Specialty1 Partners and all its affiliates participate in the federal government’s E-Verify program. Specialty1 further participates in the E-Verify Program on behalf of the clinical practice entities which are supported by Specialty1. E-Verify is used to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E-Verify process is completed in conjunction with a new hire’s completion of Form I-9, Employment Eligibility Verification upon commencement of employment. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to www.e-verify.gov and click on the Employees Link to learn more.

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