Portfolio Accounts Lead (Retail Media)

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takealot.com, South Africa's leading online retailer, is looking for a Revenue Driving  Portfolio Lead to join our Retail Media team in Cape Town.

We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.

This position reports to the Group Head of Retail Media

Your responsibilities will include:

Accountable for achieving the Group’s Client Portfolio Target, by:

• Drive performance within a sales team (5-10 people) to deliver against RM sales targets
• Ensure that Sales processes are complete and adhered to, & service processes and that target tracking is kept up to date
• Identify shortfalls in the sales process and help improve efficiency and productivity
• Track key productivity metrics and manage the team against key outcomes.
• Drive improvements in the quality of data and reporting offered to clients
• Develop strategies for acquiring new advertising customers, and retaining and upselling existing customers
• Assist in the hands-on management of strategic brands and support client engagement for high-value advertising customers
• Manage and support a team of Sales Specialists with day-to-day operations
• Coach the advertising sales team to improve their sales skills and pipeline-building performance, closing deals, and retaining business.
• Work with the broader management team to set monthly targets for the sales team which is aligned with the business targets
• Ensure a solid sales pipeline is in place for a period and that there is a plan for big clients in line with their 12-month budgets
• Ensure a solid future-planning method is in place for top 30 clients on at least a quarterly basis
• Creating Annual plans and driving them to encourage account growth (GMV) and collaboration (misses on RMA)
• Collaborate and facilitate x-functional team environments between the Sales Specialists, Marketing, Merchant, and Finance teams.
• Build presentations and deliver sales pitches to close new business.
• Recruiting and onboarding of new Sales Specialists (AMs & KAMs)
• Performance Management of Sales Specialists (AMs & KAMs)
• Driving the adoption and usage of Takealot's self-service advertising platform by Retail, Marketplace and Advertising agencies.
• Proactively participate in content planning
• Collect feedback from suppliers about the advertising platform and provide useful insights to enhance the platform and service offering further.
• Improve NPS scoring, retention, and account growth metrics.
• Serve as a thought leader, running educational webinars and/or sharing as a speaker at events.

Qualification & Experience:

• Degree or Advanced Diploma in Business, Finance, Marketing, or Digital Communications.
• Minimum 5 years’ experience in Retail/Media Advertising
• Fluent in English language (both verbal and written)
• Publisher, or relevant Industry partner responsible for driving client portfolio growth, with evidence of meeting/ exceeding sales targets.
• Minimum of 2 years managing a Sales Team
• Experience in establishing sales management processes
• Experience with CRM tool(s)
• eCommerce experience is preferred but not required

Attributes Required:

• Strong people management skills
• Strong negotiating and numerical skills attention to detail
• Excellent communication skills, both written and spoken
• Commercially astute with an inherent understanding of the drivers of business value
• Relentlessly high standards (is never satisfied with the status quo)
• Motivated and driven to succeed with a performance mindset
• A results-oriented person who thinks Big with a lot of energy to excel in a dynamic environment.
• Organized, ability to prioritize
• Solutions-oriented, can-do attitude; self-motivated and entrepreneurial

The Environment: 

• takealot.com employees are entrepreneurial and dynamic, smart, customer- centric, fun and have the shared ambition of takealot.com being the leading e- commerce company in Africa.
• We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
• We are short on ego and high on output.
• We are doers and not only thinkers, its all in the execution after all.
• We love what we do and what we are creating.
• We seek to employ an Extra Ordinary Mind who is Smart, has Integrity, and is Hardworking.

If you meet the above you are an Extraordinary Mind so come and join us! 

*Takealot Group is an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities, to apply*.