Process and Controls Financial Manager

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About Gusto

At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that represents and celebrates the customers we serve. Learn more about our Total Rewards philosophy.

About the Role:

We are seeking a proactive and analytical Financial Risk Manager to join our Finance, BizOps & Strategy (FBOS) team. This critical role will be instrumental in identifying, assessing, and mitigating financial risks across Gusto's growing operations, with a particular focus on areas impacting financial reporting integrity and payment systems. You will work closely with various teams, including Platform Controls, Accounting, and FinTech, to embed robust risk management practices into our processes and systems, ensuring the financial resilience of the company as we continue to scale.

About the Team:

The Finance, BizOps & Strategy team plays a vital role in Gusto's success by providing financial stewardship, strategic insights, and operational excellence. We are a collaborative and dynamic group committed to supporting Gusto's mission to empower small businesses. This role will contribute directly to safeguarding Gusto's financial health and ensuring compliance in a fast-paced fintech environment.

Here’s what you’ll do day-to-day:

• Lead the identification, assessment, and monitoring of financial risks across Gusto's operations, with an emphasis on revenue recognition, payment processing, treasury, and financial reporting.
• Develop and implement a comprehensive financial risk management framework, including risk appetite statements, policies, and procedures.
• Collaborate with the Head of Platform Controls and other stakeholders to integrate financial risk considerations into the design and effectiveness of internal controls over Financial Reporting (ICFR).
• Perform deep-dive analysis on potential financial exposures, including operational, credit, liquidity, and market risks, and propose mitigation strategies.
• Perform operational audits to identify organizational efficiencies and accelerate workflows.
• Support accounting, finance, and business partners in optimizing and implementing robust Internal Controls over Financial Reporting (ICFR), focusing on control automation, system configurations, data integrity, and integration within financial and operational systems.
• Prepare and present regular reports on financial risk posture, emerging risks, and mitigation efforts to executive management and relevant committees.
• Stay abreast of industry best practices, regulatory changes (e.g., US GAAP, COSO, PCAOB Auditing Standards), and emerging threats relevant to financial risk management in the fintech space.

Here’s what we're looking for:

• 7+ years of progressive experience in financial risk management, internal audit, or SOX compliance, ideally within a fintech, payments, or high-growth technology company.
• Demonstrated experience in identifying, assessing, and mitigating financial risks across complex business processes and proprietary systems.
• Strong understanding of financial accounting principles (US GAAP), internal control frameworks (COSO), and risk management methodologies.
• Proven ability to analyze large volumes of financial and operational data to identify trends, anomalies, and potential risks.
• Excellent project management skills with a track record of leading cross-functional initiatives.
• Exceptional communication, presentation, and interpersonal skills, with the ability to articulate complex financial risks to both technical and non-technical audiences, including executive management.
• Bachelor’s degree in Accounting, Finance, Risk Management, or a related field; relevant professional certifications (e.g., FRM, CPA, CFA, CIA) are a plus.

Our cash compensation amount for this role is targeted at $132,000-$156,000/year in San Francisco & New York City, and $109,000- $129,000/year in Denver. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.

Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. 

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you.

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Personal information collected and processed as part of your Gusto application will be subject to Gusto's Applicant Privacy Notice.