Product Designer, Go-to-Market AI Builder

Описание вакансии

POS-7070

Product Designer, Go-to-Market AI Builder

Location: US Eastern Time Zone- Remote, Flex, or Office

Join HubSpot’s Design Team

The Flywheel Product Line is an org focused on helping HubSpot grow faster by using AI to dramatically improve how we serve customers and how our Go-to-Market teams work. We're doing this across three core areas:

• First, we’re building an AI concierge that supports customers throughout their lifecycle - solving support issues, identifying their goals, unlocking underused features, and helping them get more value from HubSpot. This AI agent qualifies their needs, guides them toward more advanced capabilities, answers support queries, and recommends upgrades - all autonomously, and across multiple formats: chat, voice, real-time AI-generated video and more. It’s a huge design challenge, cutting across use cases, modalities, and interfaces, and it’s something very few companies have even come close to doing well.
• Second, we’re extending our core product with AI-first tools that radically improve how HubSpot’s go-to-market teams (support, sales, customer success) work. That means eliminating repetitive admin work, giving managers superpowers to coach and scale, and helping reps focus on the right leads and the right moments. This is where small UX decisions turn into massive business impact - improving efficiency here directly influences revenue at a multi-billion dollar scale.
• Third, we’re building dedicated experiences for HubSpot’s global partner ecosystem - agencies and consultancies who sell and implement HubSpot on our behalf. These partners drive over $1B in revenue annually. We’re both creating agentic AI experiences for partner-specific needs, and enabling these businesses with unique tools in HubSpot that help them grow faster and operate more efficiently. Their workflows are unique, and their impact on HubSpot’s growth is massive, making this a critical area of focus for Flywheel.

The work is deeply applied, highly visible, and packed with complexity and craft challenges - from interaction models to system thinking to visual execution.In this role, design goes beyond static screens and specs. We’re looking for designers who can bring ideas to life through working prototypes, AI-enabled experiences, and coded explorations that make product ideas tangible earlier in the process. Whether it's designing a self-directed AI agent or adoptable workflow tooling, you’ll be working at the very edge of what’s possible in applied AI and doing it in a place where the impact is massive.

We are actively seeking Product Designers and Product Design Builders for various opportunities in each of those areas. We'll collaborate with you during the interview process to determine the best fit based on your experience, impact, and aspirations.

Why Flywheel?

Come join us for a career-defining opportunity to:

• Bring ideas to life faster: Use AI, prototyping tools, and code to move from concept to realistic product experiences that teams can test, react to, and learn from earlier.
• Design bleeding-edge applied AI experiences: Experiment and build capabilities that have barely been attempted by anyone in the industry.
• Have a massive impact: Operate at a scale where even small improvements drive increases of hundreds of millions in revenue.
• Work on platform-scale initiatives: Tackle ambiguous, high-impact problems that span the entire HubSpot platform, requiring a broad perspective and a focus on unified outcomes.
• Create beautiful, well-crafted design experiences that set the quality bar for HubSpot.
• Leverage data & AI: Harness smart data, advanced automation, generative AI, and LLMs to create personal, intelligent, and connected customer experiences.
• Champion inclusive & scalable design: Bring clarity to complexity and advocate for accessibility, simplicity, and inclusivity as you craft solutions that benefit millions.

What You’ll Do

• Lead interesting projects: Drive design initiatives and create cohesive and frictionless user journeys from discovery to launch and iteration.
• Design for scale: Develop and evolve UX patterns, systems, and frameworks to guarantee both consistency and innovation across our product ecosystem.
• Define what’s next: Actively contribute to strategy and vision initiatives across HubSpot’s GTM
• Build with AI and code: Create working prototypes, product concepts, and interactive experiences that go beyond mockups - using AI prototyping tools, prompt-to-code workflows, and lightweight front-end code to explore ideas, simulate real behavior, and accelerate decision-making.
• Elevate Craft with AI: Utilize AI to expand design explorations, prototyping, and research. Craft AI first experiences, including agentic and conversational experiences, improving efficiency for our internal go-to-market teams and creating personalized self-service experiences for our customers.
• Collaborate & lead across functions: Foster deep partnership with Product Managers, Engineers, UX Researchers, Content Designers, Product Designer, and our Go to Market, Finance and Strategy Partners.
• Measure & iterate for real impact: Define success metrics, validate with analytics and qualitative insights, and iterate relentlessly for both user value and business outcomes.
• Help evolve how we work: Contribute to new team workflows, patterns, and practices that shift design from handoff-oriented deliverables toward build-to-learn, prototype-driven collaboration.

What You’ll Bring To HubSpot

• Builder fluency: Ability to translate ideas into tangible experiences through rapid prototyping. You may use AI tools, coded prototypes, or other interactive mediums to make concepts real enough to evaluate, communicate, and evolve.
• Comfort with front-end implementation: Familiarity with front-end technologies or prototype-building tools that allow you to work beyond static design files and collaborate more directly in the medium of the product.
• Clear ownership and authorship: Ability to explain what you built, how you built it, where AI contributed, and what product or user insights came from the work.
• Proven product design craft expertise: To stand out in the application process, share a portfolio that showcases depth of craft, systems thinking, and measurable impact on users and the business.
• Adaptability & change readiness: Comfort with ambiguity and a proactive mindset in the face of change. You’re energized by new challenges and thrive in a dynamic, evolving environment.
• Growth mindset: A genuine drive to constantly learn, share knowledge, and help yourself and others get better, every day.

Pay & Benefits

The cash compensation below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are tailored to your skills, experience, qualifications, and other job-related reasons.

This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s compensation philosophy.

Benefits are also an important piece of your total compensation package. Explore the benefits and perks HubSpot offers to help employees grow better.

At HubSpot, fair compensation practices aren’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community.

Annual Cash Compensation Range:

$138,600—$207,900 USD

We know the confidence gapandimpostor syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.

If you need accommodations or assistance due to a disability, please reach out to us using this form.

At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections.

If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements

*Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.*

Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here.

India Applicants: link to HubSpot India's equal opportunity policy here.

About HubSpot

HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers.

At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow.

We’re building a companywhere people can do their best work. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too.

Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world.

Explore more:

• HubSpot Careers
• Life at HubSpot on Instagram

HubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found here. By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. We may use CLEAR ID Verification during the hiring process to confirm your identity and help maintain a safe, secure, and trusted experience for all candidates. Refer to HubSpot's Recruiting Privacy Notice for details on data processing and your rights.