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Revenue Manager, Independent Hotels
Lighthouse — это быстрорастущий 'единорог' с отличным финансированием и сильной корпоративной культурой. Вакансия предлагает отличный соцпакет (401k, страховка, гибкий график) и возможность работать на острие технологий в индустрии гостеприимства.
Сложность вакансии
Роль требует не только глубоких знаний в области Revenue Management (2+ года), но и умения работать с широким стеком технологий (PMS, CRS, RMS) и вести переговоры с владельцами отелей. Высокая ответственность за портфель независимых отелей в динамичном регионе AMER повышает сложность.
Анализ зарплаты
Указанный диапазон $85,000 – $115,000 является рыночным стандартом для позиции Revenue Manager в Далласе, учитывая требования к опыту от 2 лет и работу с регионом AMER. В крупных технологических компаниях (SaaS для отелей) зарплаты могут быть чуть выше медианы по рынку гостеприимства.
Сопроводительное письмо
I am writing to express my strong interest in the Revenue Manager position for Independent Hotels at Lighthouse. With a solid background in hotel revenue management and a deep understanding of the AMER market, I am impressed by Lighthouse’s mission to disrupt commercial strategy through AI-driven insights and a holistic approach to business intelligence.
In my previous experience, I have successfully managed portfolios of high-profile properties, optimizing distribution across tech stacks like Synxis and Mews while leading strategic advisory calls with stakeholders. I am particularly drawn to this role because it combines traditional revenue management with cutting-edge digital strategy, including Travel Ads and metasearch performance. I am confident that my analytical skills and tech-savvy approach will allow me to contribute immediately to the Commercial Strategy Services team and help your independent partners unlock their full revenue potential.
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Описание вакансии
At Lighthouse, we’re on a mission to disrupt commercial strategy for the hospitality industry. Our innovative commercial platform takes the complexity out of data, empowering businesses with actionable insights, advanced pricing tools, and cutting-edge business intelligence to unlock their full revenue potential.
Backed by $370 million in series C funding and driven by an unwavering passion for growth, we’ve welcomed five companies into our journey and have surpassed $100 million in ARR in 2024. Our 850+ teammates span 35 countries and represent 34 nationalities.
At Lighthouse, we’re more than just a workplace – we’re a community. Collaborative, fun, and deeply committed, we work hard together to revolutionize the hospitality sector. Are you ready to join us and shine brighter in the industry’s most exciting rocket-ship? 🚀
What you will do
As a key member of Lighthouse’s growing Commercial Strategy Services (CSS) team, you will be at the forefront of our domestic and international expansion. For over a decade, our CSS team has outperformed the competition by pairing a dedicated team of experts with the industry’s most advanced tools. In this role, you will serve as a Revenue Manager for a portfolio of dynamic independent hotels across the AMER region, providing the specialized, holistic strategy these unique properties need to thrive. This is a premier opportunity to join a high-impact department and directly shape the commercial success of our independent partners.
Where you will have impact
- Own the Commercial Roadmap: Analyze, recommend, and implement bespoke rate, yield, and E-commerce strategies for a portfolio of independent hotels, ensuring each property’s unique brand identity is reflected in its market positioning.
- Strategic Advisory: Lead weekly revenue strategy calls, serving as the primary consultant for Hotel Owners, General Managers, and stakeholders to align financial goals with actionable inventory controls.
- Advanced Distribution Management: Oversee the full distribution ecosystem, including rate loading, channel mapping, and connectivity troubleshooting across diverse independent tech stacks (e.g., Synxis, Mews, Siteminder, and Cloudbeds).
- Omnichannel Digital Strategy: Partner with the Digital Strategy team to own the performance of Travel Ads, metasearch, pay-per-click, and Google Ads, ensuring a seamless journey from search to direct booking engine for your hotel clients.
- Agile Market Analysis: Review daily snapshot reports and utilize AI-driven forecasting to pivot strategies proactively, ensuring independent partners stay ahead of local competitor shifts and market volatility.
- Systems Implementation: Own the strategy and configuration during PMS/CRS onboarding transitions, ensuring seamless rate builds and system connectivity for new independent partners.
- Proactive Yielding: Utilize and refine AI-driven forecasting models to anticipate market shifts, ensuring rate and yield strategies are proactive rather than reactive to competitor movements.
About our team
Join our Commercial Strategy Services team, who are instrumental in providing exceptional revenue management service for hotels through North America and beyond. The CSS team is made up of 40 Revenue Professionals dedicated to creating an individualized and tailored revenue management solution for each hotel using cutting edge technology and a holistic revenue management approach.
What's in it for you?
- Flexible time off: Autonomy to manage your work-life balance.
- 401k matching: Up to 4%.
- Health insurance: Two Blue Cross Blue Shield plans with 99% company contribution to the base plan and 75% for dependents and spouses, plus $25/month to HSA.
- Vision and Dental Insurance: Dental Buy-up plan option, 50% company contributions to premiums for both employees, dependents and spouses for both.
- Employee Assistance Program: 100% confidential and free.
- Employer paid Short Term Disability + $50,000 Life Insurance
- Parental leave: 12 weeks of company paid primary caregiver leave, 3 weeks of company paid secondary caregiver leave, $1,500 new parent bonus, and 4 week flexible return to work plan.
- Wellbeing support: Subsidized ClassPass subscription.
- Referral bonus: Earn rewards for bringing in new talent.
Who you are
- At least 2 years of hotel revenue management experience
- Knowledge of market appropriate PMS, CRS, Channel Manager and RMS systems
- Experience managing elite, high-profile hotels in dynamic markets
- Experience working with ownership and investment groups presenting results and findings in a poised and professional manner
- Bachelor's in Business Administration, Economics, Hospitality Management, or related field
- Excellent communication skills and comfortability presenting data & analysis
- Strong understanding of hotel operations
- Strong ability to work in a team environment and collaboration during team meetings
- You are tech-savvy and comfortable integrating AI-driven workflows into daily routines to enhance personal productivity and stay ahead of industry trends
- Must be able to read, write, and understand the English language, prepare reports in the proper format, punctuation, spelling, and grammar; speak with poise and confidence
Thank you for considering a career with Lighthouse. We are committed to fostering a diverse and inclusive workplace that values equal opportunity for all. We welcome candidates from all backgrounds, regardless of age, gender, race, religion, sexual orientation, and disability. We actively encourage applications from individuals with disabilities and are dedicated to providing reasonable accommodations throughout the recruitment process and during employment to ensure all qualified candidates can participate fully. Our commitment to equality is not just a policy; it's part of our culture.
If you share our passion for innovation and teamwork, we invite you to join us in shaping the future of the hospitality industry. At Lighthouse, our guiding light is to be an equal opportunity employer, and we encourage individuals from all walks of life to apply. Not ticking every box? No problem! We value diverse backgrounds and unique skill sets. If your experience looks a little different from what we've described, but you're passionate about what we do and are a quick learner, we'd love to hear from you.
We value the unique perspective and talents that you bring, and we're excited to see how your light can shine within our team. We can't wait to meet you and explore how we can grow and succeed together, illuminating the path towards a brighter future for the industry. #LI-Hybrid
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Навыки
- Revenue Management
- E-commerce Strategy
- Synxis
- Mews
- Siteminder
- Cloudbeds
- Google Ads
- Pay Per Click
- Business Intelligence
- Market Analysis
- Forecasting
- Hospitality Management
Возможные вопросы на собеседовании
Проверка технической грамотности и опыта работы с конкретными системами, упомянутыми в вакансии.
Расскажите о вашем опыте работы с такими системами, как Synxis, Mews или Cloudbeds. С какими сложностями при маппинге каналов вы сталкивались?
Оценка способности кандидата влиять на бизнес-решения через коммуникацию.
Как вы выстраиваете еженедельные стратегические звонки с владельцами отелей, если их видение расходится с вашими аналитическими рекомендациями?
Проверка навыков работы с современными инструментами продвижения.
Какую роль в вашей стратегии управления доходами играет контроль Travel Ads и метапоисковиков? Приведите пример успешного кейса.
Оценка аналитических способностей и умения адаптироваться к рынку.
Как вы используете AI-прогнозы и ежедневные отчеты для оперативной смены стратегии при резких изменениях на рынке конкурентов?
Проверка опыта работы с независимыми объектами, имеющими уникальное позиционирование.
В чем, по вашему мнению, заключается ключевое отличие в подходе к Revenue Management для сетевого отеля и уникального независимого бутик-отеля?
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